招聘公共区域主管_宁波港城华邑酒店招聘信息-最佳东方

· Directs the work assignments of the assigned area to Room Attendants and other non supervisory person personnel.

· 负责給员工分配工作任务和其他员工分配工作任务

· Identifies training needs and ensures departmental training plans are successfully implemented.

· 确认培训需求和保证部门的培训能够得到很好的贯彻执行

· Provides support to front line personnel, so they can deliver the highest level of outstanding guest service possible.

· 给第一线的员工以支持和鼓励，以便其能向客人提供更好的优质的服务

· Assists in personnel matters such as evaluating and counseling.

· 帮助员工，如员工评估和员工的生活等方面

· To ensure good interdepartmental communication, network and teamwork.

· 确保有个好的沟通环境和好的团对建设

· Ensures that Housekeeping personnel are familiar with PA facilities for the purpose of assisting guests

· 保证所有员工熟悉PA内的所有设施设备，以便给客人提供更好的服务

· Maintains open channels of communication with the Assistant Housekeeper on all matters affecting the Housekeeping, Front Office, Engineering and Laundry Department.

· 在能够影响部门与前台，工程部和洗衣房的关系等方面的事务要能够与助理管家有着很好的沟通渠道

· Conducts regular meetings within assigned area.

· 给员工开例会

· Follow up the pest control and plants in PA

· 跟进酒店的虫害和植物管理

· Ensure that the dilution of all cleaning chemicals is carried out according to the procedures. Check the safety of the working condition and maintenance of the equipments.

· 保证所有清洁剂按照要求使用，检查员工的工作安全问题和维护清洁机器设备

· Inspects all hotel all public area on a daily basis to ensure that all furnishings, facilities and equipment are in good repair as per HICPJ standard.

· 每日检查自己所负责的公共场区域并保证酒店公共区域家私，设施设备是完好的符合酒店标准的

· To ensure guest requests are met and company policies and standard procedures are implemented and maintained.

· 保证客人的需求是符合要求的，并且要保证所提供的服务是按照标准去来完成的

· Inspects guest and public area on daily basis to ensure that all furnishing, facilities, and equipment are clean and in good repair report findings to the Executive Housekeeper.

· 每日检查所有公共区域，餐厅，会议室，客用洗手间，后区等以确保所有家私和设施设备是完好的，若发现有任何问题及时向行政管家报告

· To inspect daily VIP meeting and dining place and to spot check meeting rooms or dining place of the VIP guests.

· 检查当日所有VIP会议和其用餐的地方

· Receive and investigate queries and complaints from Hotel guests, Management and F&B, then report to Executive housekeeper.

· 接收并调查来自客人；管理层和餐饮的有关清洁问题和投诉并向行政管家报告

· Maintains appropriate standards and discipline for dress, hygiene, uniform, appearance, posture and conduct of Housekeeping personnel.

· 在仪容仪表和礼貌礼节方面要有一个正确的标准和制度，并以此来督导员工

· Monitors and controls Housekeeping tasks, such as lost and found, key control, security and emergency procedures, that help maintain the health and security of personnel and guests..

· 监督和控制客房部的工作，如在失物招领，钥匙控制，安全和紧急事件的处理的方法，以保证客人和酒店员工的人身财产的安全

华邑®酒店及度假村是洲际酒店集团旗下为华人宾客度身打造的国际豪华酒店品牌，以全球知名的卓越管理体系为依托，热忱发扬以|礼|尊|和|达|为核心理念的中华待客之道，令“社交达人”们在商务活动中、亲朋好友聚会间，宾主尽兴、万事顺心通达！华邑®深刻洞悉国人商务社交之需求，致力于提供成熟完善的社交空间。优雅中华礼仪，亲切待客之道我们以温暖、细致的服务呵护宾客，在酒店内外，处处可见优雅中华礼仪的缩影。从迎接万福礼直到离别之际，每一个与客人接触交流的机会都彰显着我们对高标准的致敬。此外，提供为华人所衷爱的品茗和宵夜是我们对中国文化和习惯的致敬，亦体现华邑®的亲切待客之道。彰显身份的尊贵体验华邑®酒店及度假村深谙“知礼尊客”的重要性，独树一帜的大堂贵宾接待服务和专属餐饮管家，都旨在让宾客在入住期间尽享贵宾待遇。亲近自然的和悦享受华邑®酒店及度假村秉承“亲近自然又不失奢华”的设计理念，不论花园大堂还是度假风格的卫浴体验，都旨在令宾客倍感自然清净，和悦身心。万事亨达的高端商务社交设施华邑®通晓国人商务社交的细腻需求，为商务聚会宴请、私人派对、私密轻松商务会谈提供一系列成熟完善的社交空间，包括最具华邑®特色的“举茗邑”和“聚膳邑”，必将成为商务人士逐求成功与共识的会聚之所。