· Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme.
协助人力资源总监的工作,必要时制定和准备酒店的战略方案,市场规划和目标计划。
· Familiarizes and enforces the IHG HR framework including systems of:
熟悉并执行洲际酒店集团人力资源框架包括以下制度:
o Performance Appraisal
绩效评估
o Employee Administration
员工行政管理
o Succession
接班人
· Familiarizes and enforces local HR policies and procedures.
熟悉并执行酒店所在地人力资源的规章制度。
· Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes
确保与员工相关的信息交流设有明确的界线 ﹣员工关系,员工的工作和酒店的规定和计划。
· Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality.
高效,保密的维护和更新员工登记表、法律文件和处理其它人事问题。
· Maintains effective communications at all levels of management and staff.
同各级管理层和员工进行有效的交流。
· Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
制定和实施招聘和筛选制度与程序,以便吸引合格人选就任空缺岗位。
· Participates in the ICHG Management Development and Succession Planning process by recommending candidates as appropriate
参与洲际酒店集团管理层发展和接班人计划工作,必要时推荐候选人。
· Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements
定期分析酒店人工需求,对选拔和发展工作予以建议,從而满足酒店对人力资源要求。
· Contributes to the development and implementation of improved methods of work and better utilization of staff in all area
为开发和实施改进工作方法和在各领域更好利用员工提供建议。
· Counsels hotel personnel as needed in areas such as career planning, employee\personal relations and legal issues related to personnel
需要时提供人事领域内的咨询服务,如职业规划,员工或私人关系,与人事相关的法律问题。
· Implements and monitors an effective employee relations and welfare programme in the hotel
执行并监督酒店拥有良好的员工关系和有效的福利计划。
· Ensures all staff facilities are maintained in good order and meet hotel’s cleanliness standards
确保员工使用的设施正常工作并符合酒店的卫生标准。
· Deals with all problems relating to individuals in an understanding, caring and confidential manner
用理解,关怀和保密的态度处理员工的个人问题。
· Ensures all staff are aware of company benefits and make these available
确保所有员工了解公司的福利制度,并随时供员工查阅。
· Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate
审查酒店的福利和薪酬水平,与服务类竞争对手进行对比,必要时提出建议以确保酒店在当地的雇佣市场中具有竞争力。
· Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements
作为工会谈判小组成员积极参与工会协议的制定工作。
· Oversees the implementation and administration of Union agreements
监督工会协议的执行和管理工作。
· Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
与酒店外的个人联系,包括但不限于员工福利代表,律师,应聘人,政府官员,学院和大学代表,竞争对手和其他地方社区成员。
· Works with Superior in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。
华邑®酒店及度假村是洲际酒店集团旗下为华人宾客度身打造的国际豪华酒店品牌,以全球知名的卓越管理体系为依托,热忱发扬以|礼|尊|和|达|为核心理念的中华待客之道,令“社交达人”们在商务活动中、亲朋好友聚会间,宾主尽兴、万事顺心通达!华邑®深刻洞悉国人商务社交之需求,致力于提供成熟完善的社交空间。优雅中华礼仪,亲切待客之道我们以温暖、细致的服务呵护宾客,在酒店内外,处处可见优雅中华礼仪的缩影。从迎接万福礼直到离别之际,每一个与客人接触交流的机会都彰显着我们对高标准的致敬。此外,提供为华人所衷爱的品茗和宵夜是我们对中国文化和习惯的致敬,亦体现华邑®的亲切待客之道。彰显身份的尊贵体验华邑®酒店及度假村深谙“知礼尊客”的重要性,独树一帜的大堂贵宾接待服务和专属餐饮管家,都旨在让宾客在入住期间尽享贵宾待遇。亲近自然的和悦享受华邑®酒店及度假村秉承“亲近自然又不失奢华”的设计理念,不论花园大堂还是度假风格的卫浴体验,都旨在令宾客倍感自然清净,和悦身心。万事亨达的高端商务社交设施华邑®通晓国人商务社交的细腻需求,为商务聚会宴请、私人派对、私密轻松商务会谈提供一系列成熟完善的社交空间,包括最具华邑®特色的“举茗邑”和“聚膳邑”,必将成为商务人士逐求成功与共识的会聚之所。