岗位概述:
确保根据标准及规则給客人提供高效率的服务。主要职责将餐厅的运作情况及服务细节报告于餐厅经理。
职责义务:
有权在特定的场合对客人的投诉、员工放权及与其它部门的沟通作出相应处理决定。确保所有客人消费都正确无误的输入电子计算系统。另确保所有票据及现金都按照喜来登的正确步骤完成。同时依照餐厅经理的指示对客人提供高质量的服务。带领小组成员出色完成上级交代任务,确保员工给客人提供优质的服务并达到部门目标。
1. 在当班期间管理餐厅运行
2.确保员工按照标准与程序完成任务
3.遵守饭店的规章制度及喜来登令客人满意计划,推广相关系统的程序知识以尽可能的超越客人期望
4.监督付款情况和每日的结帐工作和每日的结帐工作
5.监督设备的维护工作
6. 控制存货并控制存货安全程序
7.监督员工行使职责
8.监督餐厅服务
9.完成你上级交待的其它任务
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上海宝龙丽笙酒店位于上海浦东新区金桥曹路镇,坐拥上海宝龙城市广场中心之便,地理位置优越,比邻自贸区板块,上海交通大学科技园等高等学府近在咫尺。酒店西靠外环线,轨交12号线,9号线顾唐路站,四通八达的交通使该酒店与金桥、陆家嘴、五角场等中心区域实现迅速“联通”. 且酒店距上海浦东国际机场仅20公里,已经盛大开幕的上海迪士尼乐园也翘首可望,仅约20分钟车程。Radisson Blu hotel Shanghai Jinqiao is located in Caolu, Pudong New Area. With access to metro line 12 and 9 , the hotel has a direct link to central areas such as JInqiao, Lujiazui, and Wujiaochang etc. and it also neighbors with the China (Shanghai) Pilot Free Trade Zone and National Science Park Shanghai Jiaotong University The hotel is only 20 kilometres from Shanghai Pudong International Airport and only 20 minutes drive from Already open Shanghai Disneyland. 上海宝龙丽笙酒店从每一处完美的细节体现丽笙品牌的极致追求。197间高品质客房,风格精致简约,餐饮服务包含满足不同需求的全日餐厅,大堂酒吧,带有8个包厢风味雅致的中餐厅,以及多功能宴会厅为商业、个人及特殊日子提供宴会服务。酒店还为客人健康需求贴心提供健身中心以及室内恒温游泳池。Radisson Blu Hotel Shanhgai Jinqiao is a luxuriously simple hotel with 197 contemporary designed rooms with charm and character, accented by naturalistic wood and futuristic metal. Catering services range from an all day dining restaurant and café, a sophisticated lobby lounge, plus an authentic and elegant Chinese restaurant with eight private dining rooms providing privileged dining experience to our customers. Banquet and wedding services are also available in our spacious pillarless ballroom with an extra high ceiling. We also have an onsite fitness centre and heated indoor pool for the best interest of our customer’s health.Radisson Blu极力为每一位顾客提供最优质尊贵的服务与下榻体验。不仅如此,它更为每一位雇员提供实现自我与发掘潜力的无限可能。我们致力于创造一个平等,积极向上,突破自我的工作环境,不以任何方式,不因任何原因区别对待任何一名雇员,并为每一名雇员提供全方位的培训体系与发展机会。Radisson Blu is dedicated to deliver our customers the most premium service and create the most unforgettable experience. We also provide infinitive possibilities and opportunities for all of our employees to realize themselves and discover their untapped potentials. We are dedicated to creating an equal, positive, and groundbreaking working environment. We do not tolerate discrimination of any kind and we provide comprehensive training and development opportunity for every team member.我们寻找的是自信负责、细心体贴、睿智活力且积极果敢的员工加入我们的专业团队。这不仅是一个共同成长,互利互励的机遇,也是学习新技能,多样发展和拓展职业生涯的优质平台,更有各种优厚的待遇及福利等待着你。If you are confident, responsible, attentive, intelligent, dynamic and determined, don’t hesitate to contact us. What is waiting for you is an opportunity to improve and grow with considerable benefits, a platform that you can further your career and realize your potential.你要相信自己,你就是我们在寻找的星星,加入我们,努力成为最闪亮的那一颗!在你的加入和共同努力之下,丽笙与你将共同发出无限的光芒。Believe in yourself. Yes! You can. You are the star that we are looking for, join us, and shine as the brightest. Radisson Blu will shine with you.