• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 人性化管理
• 员工旅游
• 员工生日会
• 尽炫自我

DUTIES AND RESPONSIBILITIES
工作职责：

FINANCIAL RETURNS:
财务回报：
- Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning.
- 参与准备部门年度预算与财务计划。重点通过各种能源管理措施、预防性维修和资金计划来监控预算和控制费用。
- Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget.
- 主管酒店改造装修和其它相关项目，对项目合同进行谈判，并确保项目在预算额度内按期完成。

PEOPLE:
员工团队：
- Direct day-to-day engineering requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
- 指导工程日常事务，计划与分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高员工绩效。
- Educate and train all team members in compliance with governmental and safety regulations. Ensure staff is properly trained on quality and service standards and has the tools and equipment and is empowered to carry out job duties.
- 按照政府要求和安全法规教育和培训全体团队成员。确保为员工提供恰当的有关质量与服务标准的培训，保证为他们配备完成全部工作职责所需的工具与设备。
- Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
- 通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。与酒店部门领导沟通，了解维修需求，确保及时响应。

GUEST EXPERIENCE:
宾客体验：
- Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
- 礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应，确保宾客感到非常满意。
- Carry out preventive maintenance programme to ensure facility is maintained and in service for our guests.
- 制定预防性维修保养计划，对设施进行维护和保养，保证设施的正常运转。

RESPONSIBLE BUSINESS:
企业责任：
- Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives.
- 监管所有酒店硬件设施的运行状况，包括维护与维修工作、及时高效地采购零部件与所需物资，同时减少浪费，促进“绿色”环保。及时、高效订购各种所需部件和物资，减少浪费，促进“绿色”环保。
- May be responsible for hotel security to minimise risk of theft, crime and other hazards. Perform other duties as assigned. May also serve as manager on duty.
- 可能需对酒店的安全负责，确保偷窃、犯罪和其它风险的降低。完成其它分配的任务，可能需要担任值班经理。

全新的国家会展中心上海洲际酒店坐落于亚洲最大、全球第二大的会展综合体——国家会展中心（上海）内，是中心内唯一一家奢华品牌酒店。酒店已成为蓬勃发展的上海虹桥商务区奢华体验新标杆。作为上海全新地标之一，酒店紧邻全球最大的虹桥交通枢纽，距离虹桥国际机场和虹桥火车站仅5公里， 从酒店步行3分钟即达轨道交通二号线， 便捷连通上海各大核心商圈。富有前瞻性的选址让酒店成为连接虹桥商务区和长三角地区的纽带，促进整体经济和谐发展。客人还可轻松前往七宝古镇、江南古镇朱家角、虹桥天地及青浦奥特莱斯广场等，探索本地文化。齐备的会议会务设施使国家会展中心上海洲际酒店成为举行各类宴会及会议的理想选择，无柱式大宴会厅面积达900平方米，9米挑高的大堂气派非凡，最多可容纳800名宾客。除此之外，酒店还配备10间中小型的多功能会议室，均配备国际顶级视听设备。酒店拥有536间豪华舒适的客房与套房，4间别具一格的餐厅与酒廊，奢华的水疗中心和室内泳池。国家会展中心上海洲际酒店还发扬洲际独有的“深入洞悉式”服务，集结深谙当地风情的热情员工，帮助每一位宾客亲身体验原汁原味、丰富精彩的纯正沪上生活，尽享洲际人生。