【岗位职责】
1、协助酒店收集对客服务过程中所产生的问题信息。
2、大堂副理在前厅部经理的直接领导下,在当班期间负责整个酒店的正常运作。
3、要负责处理宾客的问题和投诉。
4、要负责重要宾客的迎领工作。
5、进行整个酒店的安全和日常的设备检查工作。
6、解决当班期间发生的安全问题。
7、向其它班次协调交班记录上需要沟通的事项。
Time to relax自在假日欢乐启程 Hello, Dalian您好,大连 Just the Place for You我们所想 如您所愿Holiday Inn Dalian Hot Spring has wonderful ocean view, soft-sand beaches and a magnificent stone landscape. The hotel offers 97 spacious, comfortable rooms and lovely villas. BOOMi Family Room and Holiday Inn “Kids eat, stay and play” program provide memorable experience to family guests. 大连金石滩鲁能温泉假日酒店洲际集团假日品牌酒店,为中国绿发集团投资建造,集住宿、餐饮、休闲娱乐和特色温泉于一体的度假酒店,97间客房宽敞明亮,其中环境幽雅的别墅拥有独立的温泉泡池,还可庭前漫步,赏四季美景,适合家庭及友朋度假,共度惬意时光。童趣满满的布迷亲子房和“儿童食宿欢乐尽享”礼遇,为家庭客人带来更多惊喜。Spa area provides 67 indoor and outdoor hot spring pools. Here, you'll enjoy swimming pools, kids area and stone-themed pool areas.The hot spring water originates from 2,400 meters depth underground and contains more than 30 minerals and microelements. 酒店引自地下2400米的温泉,富含30余种有益健康的矿物质和微量元素。67个室内和室外泡池,包括游泳池、儿童戏水池、奇石主题区等多功能泡池。别具特色的海洋疗法中心也是您感受海水能量,焕发身心活力的港湾。You can enjoy the international buffet, à la carte menu and seasonal seafood offerings at the Ocean Star All Day Dining Restaurant and View Restaurant. With fresh, seasonal ingredients, Jinshi Restaurant radiates the type of culinary liveliness to tantalize your taste buds. We further provide a private function room that can accommodate small meeting and other gatherings. 在酒店足不出户,您还可前往海洋之星全日餐厅或优山餐厅品味国际自助佳肴、零点美味和时令海鲜,在金石餐厅静谧的包房享用由主厨精心挑选本地新鲜食材、原汁原味的创意料理,为旅途增添美妙滋味。此外,酒店的会议设施亦可满足小型会务需求。Whether traveling for business or pleasure, Holiday Inn Dalian Hot Spring is the ideal choice in Dalian. 无论是休闲度假,还是商旅出行,让大连金石滩鲁能温泉假日酒店成为您到访大连的理想之选。 What is Waiting for You这一切等您体验