熟悉并能正确处理各种不同的布巾。
确保正确使用设备和化学剂。
立即向洗衣房经理和主管汇报有关设备故障的问题。
细心处理客人衣物,尽量避免损坏、缩水、丢失纽扣等。
在有要求时收集客人衣物,确保准确记录客人房号。洗衣前后检查所有项目并记录损坏、褪色等,对自己不熟悉的衣料不能擅自处理。
向客人提供优质服务。
确保客人需求和合理要求被满足。
不断地寻找机会发展对客服务。
采取适当的行动解决客人的投诉。
坚持酒店安全制度、紧急情况处理规定和程序。
坚持酒店的清洁和养护。
保持维护所在工作区域的高度整洁。
识别出客衣的种类。
能够开关湿洗机器。
完成主管交给的额外任务。
BRAND INTRODUCTION 品牌介绍 Jeurong is a brand with an oriental heritage, carrying the spirit of Chinese culture and values complemented by modern product offerings and contemporary design. 聚龙品牌传承东方底蕴,秉承中国文化精神与价值观,现代时尚产品与当代设计风格更是为其锦上添花。 At Jeurong we are focused on making our guests feel comfortable and providing them with a warm sense of belonging. We aim to be the preferred brand and destination for our guest where guest can enjoy the very best in offerings and staying experience. 在聚龙,我们专注于为宾客提供安心舒适的服务,让其拥有温馨的归属感;我们力求成为宾客首选品牌及心驰神往之地,尽享一流的产品服务与居停体验 Our services are based on personalization focusing on warmth, care and experiences that turns unique moments into lasting memories.我们秉持“温馨、关怀、体验至上”原则,提供个性化服务,意在让每个独特的瞬间成为您永恒的记忆。 HOTEL INTRODUCTION 酒店介绍Located in Minhang district, Jeurong Hotel Shanghai is an upscale business hotel owned by the acclaimed Zhonggeng Group. With an exquisite environment complemented by a modern architecture style and an elegant design aesthetics, Jeurong Hotel Shanghai is set to become the new landmark in this international metropolis. 上海中庚聚龙酒店坐落于闵行区,作为广受赞誉的中庚集团旗下一家高端商务酒店,以其优美的环境、摩登的建筑风格及高雅的设计美学,势在成为国际大都市的璀璨新地标。 The hotel offers 282 well-appointed rooms including 42 Club Rooms and 13 Suites, 4 exquisite restaurants and bars, 2076 square meters of meeting space complemented with high tech facilities including 1,316 square meter pillarless grand ballroom, Spa, Fitness Center and Indoor Swimming Pool. The overall facilities are designed to pamper your senses throughout your stay, be it for leisure or business. 酒店拥有 282 间客房,包括 42 间行政客房和 13 间套房,设施齐全,另有 4 间精致餐厅及酒吧、2,076 平米会议场地,1,316 平米无柱大宴会厅、水疗及健身中心及室内游泳池等高科技 设施一应俱全,让您在休闲度假或商务出行期间肆意享受细心关爱与呵护。 Whether seeking an ideal wedding indoor or outdoor venue, meeting space be it large or small, dining experiences or just a leisure getaway, look no further than Jeurong Hotel Shanghai. 无论是寻求理想的室内外婚宴场地、大小皆宜的会议场地、上佳的用餐体验亦或短期休闲 度假地,上海中庚聚龙酒店都是您的不二之选。