• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理

Mandarin Oriental Pudong, Shanghai is looking for a Bellman to join our Front Office team. 
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
 
About the job
Based at the Mandarin Oriental Pudong, Shanghai within the Front Office Department. The Bellman reports to the Chief Concierge.
As Bellman, you will be responsible for the following duties: 
The Bellman is responsible for the overall guest satisfaction by creating a delightful arrival and departure experience, which includes escorting guests to their destination, handling delivering and storing of guests' luggage, communication of information and guest requests and familiar with and able to demonstrate the guest room technology.
As Bellman, we expect from you:
 
Excellent overall communication skills
 
Able to multitask
 
The ability to work well in a team     environment
 
Able to communicate written and spoken     English and Mandarin Language 
Our commitment to you 
 
Learning & Development.     Your success is our success. We craft unique learning and development     programmes for various stages in your career so that you grow,     continuously. 
 
MOstay. When you work as hard     as our colleagues do, it’s important to take time off. As a member of the     #MOfamily, you can stay with us wherever you go in the world. The MOstay     programme offers complimentary nights and additionally attractive rates on     rooms for you and your loved ones.
 
Heath & Colleague Wellness.     Finding the right work-life balance is important. Your wellbeing matters     to us. A variety of health benefits and wellness programmes are offered to     all our colleagues, globally (after working for 6 months, you can     enjoy supplementary commercial medical insurance).
 
Competitive salary and benefits     package, providing superior four-person sharing dormitory     with independent     bathroom, independent washing machine and refrigerator, free high-speed Wi     Fi, free gym and shuttle bus.
 
Delicious work     buffet meals     & various team building activities.
 
Support the internal talent     transfer plan of the group worldwide.
We’re Fans. Are you?

上海浦东文华东方酒店正在寻找 行李员加入我们的 前厅部团队。
您是精雕细琢的大师吗？您想在一个共同荣耀的团队中茁壮成长，在尽心尽责的同时彰显诚信与尊重吗？您拥有成长思维吗？我们邀请您成为非凡卓越的粉丝。
文华东方作为一家屡获殊荣的酒店集团，也是一些全球知名目的地的最豪华酒店、度假村和住宅的运营者，同时拥有丰富的开发渠道。集团因打造一些全球最受欢迎的酒店、提供受亚洲传统启发的传奇服务，同时代表最前沿的奢华体验，而受到越来越多的认可。
上海浦东文华东方酒店是一家坐落在黄浦江畔的豪华酒店。酒店位于浦东金融区中心，将时尚风范、舒适和服务完美集于一身。我们对酒店的创意餐厅、宁静的水疗中心和现代设计倍感自豪。
关于工作
工作地点位于上海浦东文华东方酒店，在 前厅部，行李员向礼宾司汇报。
作为 行李员，您将负责以下职责：
行李员需负责给客人舒服愉悦的运送行李服务，从而使客人满意。包括带领客人去他们的房间，为客人运送行李，交流信息，了解客人的要求，为客人介绍房间内的高科技的设备。
作为 行李员，我们对您的期望：
 
良好的交流技巧
 
有能力处理多项工作和任务
 
可以在团队的环境里努力地工作 
 
良好的中文和英语的说写能力
我们对您的承诺
学习与发展。您的成功就是我们的成功。我们为您职业生涯的各个阶段制定独特的学习和发展计划，让您不断成长。
MOstay （同事住宿福利）。当您像我们的同事一样工作非常努力，那么必要的休息是很重要的。作为 #MOfamily（文华东方大家庭）的一员，无论您身在何处，都可以入住我们的酒店。 MOstay 计划为您和您的亲人提供免费住宿和优惠房价。
健康与同事福利。找到正确的工作与生活平衡很重要，您的健康对我们来说意义重大。我们为全球所有同事提供各种健康福利和健康计划（工作6个月后可享有补充商业医疗保险）。
有竞争力的薪酬和福利待遇，提供优越的四人间宿舍，拥有独立卫浴，独立洗衣机和冰箱，免费高速Wi-Fi，免费健身房和上下班班车。
丰富多样兼顾各地口味的美味自助工作餐及精彩纷呈的文娱活动。
支持集团全球范围内的人才内部调转计划。
我们是粉丝。您呢？

BRAND INTRODUCTION 品牌介绍 Jeurong is a brand with an oriental heritage, carrying the spirit of Chinese culture and values complemented by modern product offerings and contemporary design. 聚龙品牌传承东方底蕴，秉承中国文化精神与价值观，现代时尚产品与当代设计风格更是为其锦上添花。 At Jeurong we are focused on making our guests feel comfortable and providing them with a warm sense of belonging. We aim to be the preferred brand and destination for our guest where guest can enjoy the very best in offerings and staying experience. 在聚龙，我们专注于为宾客提供安心舒适的服务，让其拥有温馨的归属感;我们力求成为宾客首选品牌及心驰神往之地，尽享一流的产品服务与居停体验 Our services are based on personalization focusing on warmth, care and experiences that turns unique moments into lasting memories.我们秉持“温馨、关怀、体验至上”原则，提供个性化服务，意在让每个独特的瞬间成为您永恒的记忆。 HOTEL INTRODUCTION 酒店介绍Located in Minhang district, Jeurong Hotel Shanghai is an upscale business hotel owned by the acclaimed Zhonggeng Group. With an exquisite environment complemented by a modern architecture style and an elegant design aesthetics, Jeurong Hotel Shanghai is set to become the new landmark in this international metropolis. 上海中庚聚龙酒店坐落于闵行区，作为广受赞誉的中庚集团旗下一家高端商务酒店，以其优美的环境、摩登的建筑风格及高雅的设计美学，势在成为国际大都市的璀璨新地标。 The hotel offers 282 well-appointed rooms including 42 Club Rooms and 13 Suites, 4 exquisite restaurants and bars, 2076 square meters of meeting space complemented with high tech facilities including 1,316 square meter pillarless grand ballroom, Spa, Fitness Center and Indoor Swimming Pool. The overall facilities are designed to pamper your senses throughout your stay, be it for leisure or business. 酒店拥有 282 间客房，包括 42 间行政客房和 13 间套房，设施齐全，另有 4 间精致餐厅及酒吧、2,076 平米会议场地，1,316 平米无柱大宴会厅、水疗及健身中心及室内游泳池等高科技 设施一应俱全，让您在休闲度假或商务出行期间肆意享受细心关爱与呵护。 Whether seeking an ideal wedding indoor or outdoor venue, meeting space be it large or small, dining experiences or just a leisure getaway, look no further than Jeurong Hotel Shanghai. 无论是寻求理想的室内外婚宴场地、大小皆宜的会议场地、上佳的用餐体验亦或短期休闲 度假地，上海中庚聚龙酒店都是您的不二之选。