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上海虹桥新华联索菲特大酒店| 招聘职位

    职位:行李员 Bellman

  • 职位性质:全职
  • 工作地区:上海市
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:中国普通话(流利)
  • 国际联号工作经历:优先
  • 薪资待遇:3千-4千
  • 职位有效期:2019-10-16至2020-01-14

岗位职责/职位描述

 

为客人提供帮助,确保他们在入住酒店期间感觉舒适,并且留下难忘的回忆。

在当班期间,行李员要负责礼宾部日常的工作。从更广的角度讲,行李员确保向酒店的所有客人和来访者问候,提供友好迅捷的专业的服务,平等对待每一位顾客。行李员还要使所有抵达、预离的客人和来访者受到热情的欢迎,要使他们有宾至如归的感觉。

 

To assist guests and ensure their stay are comfortable and an experience to remember.

Bellman is directly responsible for the day to day operations of the Concierge Desk whilst on duty. On a broader scale the Bellman is to ensure that all of the hotel guests and visitors are greeted, attended to and assisted with a level of service that is professional, yet friendly and genuine and second to none. The Bellman is also to ensure that guests and visitors are made to feel comfortable and welcome and "at home" on arriving and departing the Hotel. He follows the Sofitel greeting standard such as Bonjour/ Bonsoir.