• 五险一金
• 店龄津贴
• 包吃包住
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 节日礼物
• 技能培训

Manages all operational tasks as well as their respective delegation and follow-up.
管理前台所有运营任务以及与之相关的委派与跟进。
Conducts daily walk-through to ensure LQA standards are implemented and delivered to every guest.
进行每日巡视以确保LQA在对客服务中被遵守和执行。
Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.
积极参与部门日常运营，以确保客人或同事的问题能够在最短的时间内以专业的方式得以解决。
Attends to referred and unsolved problematic situations such as complaint handling, takes initiative action and be entrepreneurial.
主动关注并参与如客人投诉等待解决问题的跟进和处理。
Participate in preparation, develop, implement and evaluate up-selling and LCAH member enrollment strategy, to maximize room revenue & guest loyalty.
参与前台房间销售升级和雅高乐雅会会员招募计划的起草、发展、实施和评估，实现收益化和客人忠实度。

上海新华联索菲特大酒店融合巴黎式典雅与上海式风情，外观借鉴法式古典之源与上海现代之魂，尽显建筑美学。坐落于上海虹桥商务区的优越地段，酒店距离虹桥枢纽仅5分钟车程，距离上海虹桥机场仅3公里，毗邻上海国家会展中心，并有免费班车接送。酒店拥有356间装修典雅的客房，1027平米的豪华宴会厅可轻松容纳900人举办会议和就会，另外酒店设有中、西、日式餐厅及专业酒吧，为宾客打造卓越的商务休闲以及餐饮体验。由法国雅高集团管理，秉持着责任待客的艺术和多元、平等、包容的文化，期待热情洋溢，需要展现自我的平台，致力于高质量客户服务的心艺家加入！