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成都领地希尔顿嘉悦里酒店 Canopy Chengdu City Centre

    职位:大堂吧经理Lead Bar Enthusiast

  • 职位性质:全职
  • 工作地区:四川省成都市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:3年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 性别要求:不限
  • 婚姻状况:不限
  • 国际联号工作经历:优先
  • 薪资待遇:5千-6千
  • 职位有效期:2020-09-28至2020-12-27

岗位职责/职位描述

1.Reports to Assist Lead Food & Drink Enthusiast /Lead Food & Drink Enthusiast.

汇报给餐饮副经理和餐饮经理。

2.To have complete knowledge on the Bar service available in sections appointed

全面了解大堂吧的相关知识

3.Takes pride that divisional standard operating procedures, Hotel policies are explained to all Enthusiasts and are correctly applied

负责确保所有同事了解标准服务流程和酒店政策并正确实施

4.Effectively monitors, participates, supports, coordinates and ensures smooth operations of the sections appointed

有效地监控、参与、支持、协调并确保指定的部门的顺利运作

5.Observes Enthusiasts individual grooming, punctuality and performance and performs Enthusiast appraisals

检查同事的仪容仪表,守时和表现,并进行同事评估

6.Conducts regular tours of front- and heart-of-the-house of Food & Drink restaurants to monitor service / food quality / general maintenance and cleanliness and ensures that Enthusiasts are given a professional working environment, tools and training

定期巡视餐饮部前后区域,以监督服务及食品质量,日常维护和清洁,确保同事获得专业的工作环境、工具和培训

7.Brainstorms and keeps updated and recommends on new ideas and technology to improve service, work flow and improvements in all aspects of their appointed sections as appropriate with the ultimate goal of striving to perfection and blowing away guest

头脑风暴,不断更新,并推荐新的想法和技术以改进服务,工作流程和适当改进在指定的各方面,以达到让宾客感到惊喜的最终目标

8.Conducts regular market surveys as required and discusses, plans and implement appropriate measures to increase market share with the team

根据需要进行定期市场调查,并讨论、计划和实施适当的措施以增加市场份额

9.Co-ordinate with the Lead Kitchen Enthusiast / Asst. Lead BAR Enthusiast on the set-up, implementation and sales of all outlet promotions and menu planning

与主厨/餐饮副经理协作,设置、实施和销售所有分部门促销和菜单计划的

10.To co-work with Lead Food & Drink Enthusiast and Lead Kitchen Enthusiast, to establish standard recipes / specifications sheet and theoretical sales prices for food and drinks services in sections appointed

与餐饮部经理及主厨合作,为指定的部门的餐饮服务建立标准配方/规格说明和理论销售价格

11.Spearheads the development of passionate and committed people by leading by example, inspiring and supporting all Enthusiasts to be passionate about their roles, being proactive and deliver everlasting memories through honest, fairness, respect and involved management style

通过以身作则,充满激情和认可所有的同事,激励和支持所有的同事对他们的角色充满激情,积极主动,通过诚实、公平、尊重和管理方式来传递终生难忘的美好回忆

12.Approves weekly Enthusiast schedules and respects Enthusiasts preferences whenever applicable

批准每周的同事工作安排并在适当的时候尊重同事的喜好

13.Attends Food & Drink divisional and Collaborative meetings as required

根据需要参加餐饮部及各部门会议

14.Plans, conducts/participates and monitors divisional Enthusiast training in coordination with the Learning & Development Collaborative

计划,协助或参与和监督部门同事的培训与学习与发展部协调

15.Actively engages guests and seeks feedback and handles it in a timely and respectful manner to guests satisfaction, follows up to ensure that a repeated feedback is prevented and informs Lead Food & Drink Enthusiast accordingly

主动与客人交流,寻求反馈,并以尊重的态度对待客人的满意度,及时跟进以确保避免重复的反馈,并及时通知上级

16.Facilitates smooth and effective communication between Food & Drink and other Collaborative in the Hotel

促进餐饮部和其他部门之间的顺畅和有效的沟通

17.Meeting regularly with key suppliers to enhance collaboration, discuss new products, flaws in existing products, maximize discounts and sponsorships

定期与主要供应商会面,以加强合作,讨论新产品,现有产品的缺陷,最大限度的折扣和赞助

18.Constantly challenges themselves by seeking new ways to improve quality of service and offerings, their consistency and strive for perfection

不断地挑战自己,通过寻找新的方法来提高服务质量和服务质量,保持一致和追求完美

19.Governs that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage

控制所有材料、设备和机器的使用和定期清洁,以延长使用期限

20.Leads and takes ownership in participating and controlling inventory taking and breakage

领导和负责参与并控制存货的盘点和破损

21.Approves all requisitions in sections appointed

审批所指定分部门的所有要求

22.Assists the Lead Food & Drink Enthusiast in the planning of Budget, Forecast, CAPEX and Profit & Loss for the division

协助餐饮部经理计划餐饮部预算、预测、资本支出和利润及损失。

23.Implements appropriate and effective measures to control and minimizing costs

实施适当和有效的措施控制和最小化成本

24.Authorizes to maintain the operations standard, Enthusiast performance and guest satisfaction

能够维护最低标准,同事工作绩效及客人满意度

25.Monitors and improve SALT, QA, FSAA, Revenue max etc. all standard are implement at collaborative at all time, ensure all brand audit check are passed.

任何时候都监督和改进客人满意度调查,QA,食品卫生,收益最大化等所有的标准,确保所有的品牌审计都通过。

26.Upselling and cross selling F&D product and hotel product at any time.

任何时候都积极推销餐饮部和交叉销售酒店的产品。

27.Maintain Overall guest satisfaction and drive F&D revenue

维持客人的满意度并提高餐饮收入