• 节日礼物
• 带薪年假
• 岗位晋升
• 包吃包住
• 鲜活正能量
• 五险一金
• 周休2天
• 人性化管理
• 希尔顿大学
• 员工价

1.Work closely with the Welcome table to ensure correct room status at all times.
与前台接待密切合作确保任何时间内正确的房态。
2.To receive check-out from Front Office and communicates these to Senior Enthusiast.
从前台获得退房信息并迅速告诉楼层主管。
3.To record daily inventory rooms.
记录更新当日所有可用房。
4.Issues, receives, records and controls all working phones.
发放，收回，登记和控制所有管家部手机。
5.To keep record of keys and floor master keys issued to other collaborative and floors.
记录分发到各个楼层和其它部门的万能钥匙。
6.Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items, phones.
处理，登记和跟踪借出物品，每月盘点一次出借物品，手机。
7.Record status of daily attendance for all Tidiness Enthusiasts.
记录所有管家部员工出勤的情况。
8.Prepare monthly reports as required. Render assistance to respective Tidiness sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.
按要求准备月报表。为管家部各部分，即布草房，楼层，公共区域，洗衣房准备月度报告和盘点提供帮助。
9.Review and update the monthly Tidiness Manning Guide.
更新管家部月度人力报告。
10.To send items for repairing to collaborative concerned and inform Senior Enthusiast when repaired item is ready for pick up.
将需要维修的东西送至工程部维修并且知会楼层主管何时可以取回。
11.To record all telephone calls and follow up.
记录所有的电话并跟进解决问题。
12.To handle and log calls from Senior Enthusiasts and room attendants for trouble and advises collaborative concerned.
记录楼层主管和客房服务员遇到的问题，并与相关部门进行协调。
13.To make purchase requests.
填写采购申请单。
14.To handle all incoming and outgoing records.
处理所有进出文件。
15.To maintain and update room history records.
保持和更新房况记录。
16.To file documents according to established system.
按照既定系统将各种文件存档。
17.To handle complementary orders, cancellations or room changes.
处理临时订房、预订取消、换房等。
18.To keep the concerned Senior Enthusiasts informed regarding group arrival, group departures and preset up for VIP arrivals.
随时告知楼层主管关于团队的到达、离店、VIP客人抵达等相关的信息等。
19.To handle lost and found.
处理失物招领。
20.Keep good communication with other collaborative.
同其他部门协调工作。
21.Assist with the preparation of Enthusiast duty rosters.
协助准备员工花名册。
22.Ensure all reporting and servicing deadlines are met on a timely basis.
保证所有报告和服务都按时完成。

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