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岗位职责
1.健全各种问讯资料。
2.掌握客房预订情况，向部门经理报告重要团体和客人的订房情况，检查VIP通知单的发送情况，负责VIP接待工作的落实。
3.处理总台工作中的差错，处理宾客有关投诉。
4.负责总台财产、设备的使用管理和保养工作，及各类资料的收集、存档及管理工作。
5.检查每日的报表是否有误，并及时纠正。
6.建立体质良好的宾客关系，努力增加客房销售。
岗位要求
1.大专以上学历，有同岗位工作经验两年以上。
2.有良好的团队领导精神及执行力。工作认真负责，作风正派。
3.熟练掌握前厅部工作的各个环节和程序。
4.身体健康，品貌端正，气质高雅。
5.掌握酒店管理基础知识，善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。
语言能力：中国普通话-精通年龄要求：20-45岁 
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
山东省青岛市黄岛区星海湾路888号 
酒店业--国内高端酒店/5星级
100-499人
国内上市公司
光影之旅 华丽启航START A LUXURY JOURNEY TO "HUA"青岛，一座为电影而生的城市，著名的国际港口和滨海旅游度假城市，拥有蔚蓝的海岸， 万国建筑群，享有“东方瑞士”的美誉。青岛东方影都坐落于国家级新区——青岛市西海岸新区，涵括影视产业园、融创茂、主题乐园、大剧院、国际秀场、星级酒店群、游艇俱乐部、滨海酒吧街等高端配套功能项目。您不仅可以在这里享受温润的海风、乘游艇出海，畅玩主题乐园，还可以观看红毯秀，独特的中西方文化之旅在这里完美演绎。Qingdao, a city born for film and best known as an international port and coastal tourism city, is referred to as "Oriental Switzerland”. With its blue coast and world-class architecture, it is a peninsula for relaxation and living. Qingdao Movie Metropolis is located in the New West Coast Development Zone, which includes Studio Industry Park, Mall, Theme Park, World-Class Theaters, Hotel Complex, Yacht Club and Street Bars. Your remarkable journey will start not only with a breath of fresh air in the soft sea breeze, but will also include exploring the theme park, watching a red carpet show and sailing on a yacht.青岛东方影都富都万达文华酒店位于青岛东方影都星光岛上，毗邻主题乐园、大剧院、秀场、特色啤酒街及影视产业园摄影基地，紧邻青岛地铁车站，距青岛国际啤酒节金沙滩仅需15分钟，距青岛流亭国际机场和青岛火车北站仅需约60分钟车程。Wanda Vista Qingdao Hotel Movie Metropolis on Wanda Star Island, in western Qingdao, surrounded with sea views and has a perfect and convenient location close to Wanda Theme Park, World-Class Theaters, Bar Streets, Mall and Studios. It is only a 15-min drive from Metro Station and Golden Sands Beach and a 60-min drive from Qingdao International Airport and Qingdao North Train Station. 青岛东方影都富都万达文华酒店整体设计采用尊贵法邸与当地海洋元素相结合，同时增加电影元素的艺术品，突出东方影都主题。178间舒适宽敞的客房及套房隐匿在酒店的一隅，面朝大海，拥有华丽典雅的风格， 内部洋溢着豪华舒适，每间房间拥有步入式私家阳台可欣赏宁静平和的无敌海景。房间内均配备舒适无比的“文华之床”及“妙梦”助眠系列 ，无线上网等娱乐设施。Fusing sophisticated Noble French architecture, plush combined with local Marine elements with film decoration, highlighting the theme of Movie Metropolis. 178 deluxe and elegant stylish rooms and suites comes with the allure of a captivating sea view, admiring the tranquil ocean scenery from the balcony of your beautifully appointed room or spacious suite. Inside, lavish comforts Wanda Vistas signature amenities, “Bed of Vista” and “Dream Catcher”, are accompanied by the entertaining appeals of high-speed Wireless and entertainment facilities.“美食之旅”在酒店被发挥到极致，从展现丰盛的本土美食及经典粤菜的“品珍”中餐厅、新鲜制作的“和”日本料理以及无可挑剔的全球美味 “美食汇。在大堂酒廊，喝着清爽饮料，吃着美味小吃，一边品鉴美食，一边欣赏宁静海景，远望天际线。Your "Culinary journey" is starting from the abundance of local and classical Cantonese dishes "Zhen" Chinese restaurant, fresh and stylish "He" Japanese cuisine and World Flavors “Café Vista” All Day Dinning Restaurant. In the lobby lounge, savored with tranquil sea views, signature cocktails and fine dining and overlooking the skyline.
