• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 午餐补贴
• 年底双薪
• 人性化管理
• 节日礼物

Deal with daily check in/out, scheduled and reception task.
处理日常的入住，退房，预定及接待工作。
Assist manager in arrangements for staff’s working schedule/shift.
协助部门经理安排好前厅部员工的正常作息时间。
Supervise guest service officers in their daily work and front desk for good customer service embodied in the professional image of companies and individuals.
监督前厅部员工在日常工作及对客服务中体现良好的公司和个人专业形象。
Proper and timely processing of customer requirements, inquiries and complaints. If necessary, promptly report to their superiors.
妥善和及时处理客户的要求、询问和投诉。如有需要，及时向上级汇报。
Ensure and comply with Ascott relevant policies, procedures and standards.
确保并遵守雅诗阁相关的政策、程序和标准。
Periodical training to all department staff
定期对前厅部员工进行必要的培训。
 In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work.
遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。
Any other tasks assigned by leader.
领导交办的其他工作。
Requirements资质需求
College degree or above, major in hotel management, tourism or graduate in language related disciplines;
大专以上学历，酒店管理、旅游类或者语言类专业毕业；
Apartments with more than 2 years service / experience-star hotel front desk;
具有2年以上服务公寓/星级酒店前厅工作经验；
Good communication skills have good English or (Japanese / Korean) speaking ability;
良好的沟通能力，具备良好的英语或（日语/韩语）口语能力；
Good grooming, be familiar with front desk working process;
良好的仪容仪表，熟悉前厅工作流程；
Can be accept shift work;
可接受轮班工作制；
Able to work under pressure.
能够承受工作压力。

雅诗阁中国
雅诗阁有限公司（“雅诗阁”）是全球最大的国际服务公寓业主和运营商，在亚太、欧洲及海湾地区的24多个国家89多个城市管理256家物业，超过38,000套服务公寓单位。雅诗阁旗下共有三大品牌，即雅诗阁、馨乐庭以及盛捷。
在中国，雅诗阁是最大的国际服务公寓业主和运营商。目前在全国拥有和管理着68个物业，逾12,000套服务公寓单位，分布在北京、长沙、成都、重庆、大连、佛山、广州、杭州、合肥、南京、上海、沈阳、深圳、苏州、太原、天津、武汉、无锡、西安、厦门、银川、香港和澳门。
雅诗阁是凯德集团旗下的全资子公司，总部设在新加坡。1984年，雅诗阁推出了亚太地区的首个世界级服务公寓。2006年，雅诗阁成立了全球首个亚太区服务公寓房地产信托基金——雅诗阁公寓信托。经过30年的耕耘与发展，今日的雅诗阁在服务公寓行业中备受推崇，在国际上稳占领导地位。
雅诗阁官网：www.the-ascott.com
雅诗阁中国官网：www.ascottchina.com


About AscottChina
The Ascott Limited?(Ascott) is the world's largest international serviced residence owner-operator with more than 256 properties over 38,000 serviced residence units in key cities of Asia Pacific, Europe and the Gulf region. Its portfolio spans over 89 citiesmorethan 24 countries. The company operates three brands – Ascott, Citadines and Somerset.
Ascott is also the largest international serviced residence owner-operator in China,with 68 properties over 12,000 units in Beijing, Changsha, Chengdu, Chongqing,Dalian, Foshan, Guangzhou,Hangzhou, Hefei, Nanjing, Shanghai, Shenyang,Shenzhen, Suzhou, Taiyuan,Tianjin, Wuhan, Wuxi, Xi’an, Xiamen, Yinchuan, HongKong and Macau.
Ascott, a wholly-owned subsidiary of CapitaLand Limited, is head quartered in Singapore. It pioneered Asia Pacific's first international-class serviced residence in1984. In 2006, it established the world's first Pan-Asian serviced residence real estate investment trust, Ascott Residence Trust. Today, the company boasts 30-yearindustry track record and serviced residence brands that enjoy recognition worldwide.
Ascott website:?www.the-ascott.com
Ascott China website:?www.ascottchina.com