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职位:中餐厅经理(已停止招聘)
  • 职位性质:全职
  • 工作地区:上海市闵行区
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:5年以上
  • 所 在 地:上海市
  • 户 籍 地:上海市
  • 提供食宿:不限
  • 年龄要求:25-50
  • 计算机能力:良好
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:1万-2万
  • 职位有效期:2019-08-15至2019-10-14
职位描述

Participates in the development of business strategies for restaurant which are aligned with the overall objectives of the hotel:

参与餐厅的经营发展策略,需与酒店整体目标一致:

Develops and implements business     strategies for the department.

制定和执行部门经营策略

Monitors status regularly and adjusts     strategies as appropriate.

定期监控发展情况并适时的调整策略

Develops and implements strategies for the     assigned Food and Beverage outlets that support achievement of the hotel’s     goals.

制定和执行所在餐饮部门的经营策略以支持酒店整体业绩目标的完成

Communicates effectively with the Food and     Beverage Manager on all Food and Beverage issues, staffing, marketing, etc.

针对餐饮收益、员工、市场等问题随时与餐饮经理保持有效沟通

Addresses customer concerns in a timely     manner.

合时宜的满足客人需要

 

Develops and implements strategies to achieve revenue and profit goals:

制定并执行经营策略以达到收入和利润目标

Assists in the development of the     marketing plan for the outlet.

协助进行部门的市场发展计划

Develops and implements special promotions     and employee incentives.

制定和执行特别推广活动以及员工奖励计划

Provides employees with current up-to-date     information on menu offerings.

向员工提供菜单上的最新信息

Increase sales by coaching employees on     effective sales techniques.

通过指导员工的有效销售技巧提高销售额

Maximises productivity by using     forecasting techniques to adjust scheduling.

通过预计方法调整时间表以使生产力最大化

 

Manages the operation of assigned restaurants and/or lounges:

管理制定餐厅和/或大堂吧区域运营

Coordinates the set-up of restaurant and     lounge areas in accordance with Brand’s standards 调整餐厅/酒廊的摆台,使之符合集团标准的要求。 Actively Drives Business by utilizing     Guest Data Base information, personal relation and contacts in cooperation     with F&B Sales Team

利用顾客数据库的信息、人际关系和与餐饮部销售团队的合作来积极发展业务

Attending weekly BEO Meetings 参加每周BEO会议 Confirms daily specials and new menu     additions with the Executive Chef

与行政总厨确认每日特别推荐以及菜单上新增加的菜品。

Oversees the food and beverage service     provided in assigned outlet; coaches employees on effective service and     food presentation techniques

检查餐厅的食品及酒水服务,指导员工提高服务技能和食品展示技能。

Inspects restaurants and lounge areas on     an on-going basis and take appropriate steps to ensure facilities meet or     exceed the hotel’s standards at all times.

在餐厅/酒廊进行巡检,并适当的抽查以保证所有的设施能够达到或超越酒店标准。

Leads monthly staff meetings; conducts     daily pre-shift meetings to discuss specials, house count, reservations     and new menu items.

组织月度员工会议、每日班前会,分享特别信息,酒店住房率,预定情况以及菜单上新增的菜品。

Assists in quarterly inventories.

协助进行季度盘存。

Works closely with Executive Chef to     develop menu pricing for beverage products.

与行政总厨紧密合作,制作菜单及酒水单并定价

Assists when required with cost breakdowns     on food and beverage functions.

在需要时协助进行食品及酒水成本的分析

Works in conjunction with the Human     Resources Department to ensure that all HR initiatives, both at corporate     and hotel level are implemented and adhered to in a pro-active and     professional manner.

与人力资源部保持紧密联系,确保集团和酒店的认识精神都得以通过积极而专业的方法执行。

Ensures procurement procedures are     conducted through the use of Hotel’s Purchase Order System and ensures     that the Food and Beverage Manager has signed off.

确保采购程序通过酒店采购订单系统正常进行,部门经理在使用完之后必须登出

Examine all beverage invoices, verifying     quantities ordered and received against the par levels and purchase     orders; compares quoted prices to invoice prices.  All invoices are to be recorded.

检查所有酒水收货单,核对下单数量与接收数量是否一致,对比账面金额和发票金额。所有单据必须保留和记录。

Ensure all linen orders correspond to     actual orders.

确保布草实际数量与采购数量一致

Maintains the quality of linen, and its     use.

正确使用和维护布草

Verifies the extensions on beverage     invoices on a selective basis and checks invoice unit cost to match them     with the market quotation sheets.

在可选择的基础上检验收货单上的酒水信息,检查单位成本,并与市场行情进行对比。

 

Maintains cost percentages on a daily basis forfood and beverage:

控制每日酒水成本

Maintains liquor storeroom perpetual     inventory.

持续进行酒水库的盘存

Supervises and assists all food and     beverage inventories.

监督和协助进行食品和酒水的盘点

Conducts monthly stock take.

组织带领月度盘点

 

Maintains safe working conditions within department and hotel

维持好酒店和部门内安全的工作条件

Ensure that all employees follow safety     rules and procedures.

确保员工遵循安全规章制度

Takes corrective action where required to     improve safety in work areas.

在需要提高安全性的工作区域采取行动

Is responsible for the correct and safe     use, storage, security, maintenance and cleanliness of all assets in the     department.  E.g. silverware,     glassware, tables, chairs, etc.

对部门物资得到正确、安全的使用、储存、维修和清洁承担责任。例如银器,玻璃器皿,餐桌,餐椅等。

 

Provide employees with the information needed to perform their job effectively:

为员工提供必需的信息,提高他们的工作效率

Recruits and selects qualified candidates

招募和选择符合条件的后备人才

Orients employees to the department and     hotel and provides on-the-job training on job responsibilities

员工入职时向他们介绍部门和酒店情况,并为其提供在岗培训,告知其工作职责。

Prioritises and assigns work

分配员工工作

Provides feedback to the employee and     Department Manager on the employee’s performance of job responsibilities

向部门经理及员工反馈关于员工表现的信息

 

Create 100% guest satisfaction by providing ‘Yes I Can’ genuine hospitality and by exceeding guest expectations:

通过提供超过客人期望的真诚的殷勤的YES  I  CAN的服务创造100%宾客满意度

Communicates and demonstrates ‘Yes I Can’     service to other employees.

向员工传递和沟通“Yes! I Can!”的服务理念

Ensures that employees provide ‘Yes I Can’     genuine hospitality and teamwork on an on-going basis.

确保员工在坚持团队合作的基础上提供了“Yes! I Can!”这样坦率真诚的服务。

Uses teamwork to support guests and     employees.

通过团队合作支持客人和员工

Seeks opportunities to improve the     customer experience by seeking customer feedback and reviewing management     reports and developing strategies to improve department and hotel     services.

寻找机会提高客人的用餐体验:搜集客人的反馈意见,回顾管理报告,制定新的政策来提高部门级酒店的服务。

Provides employees with the tools,     training and environment they need to deliver ‘Yes I Can’ service and     teamwork.

为员工提供必需的工具、培训和环境来传递“Yes! I Can!”和团队合作精神。

 

Adheres to and ensures all line employees adhere to the hotel policies and procedures.

确保所有岗位的员工都坚持遵循酒店的政策和程序

Attends work on time as scheduled.

按照班表准时到岗

Follows hotel grooming and dress     standards.

遵守酒店仪容仪表和着装标准

Minimises safety hazards by following all     safety rules and procedures.

遵守和执行安全规章制度和程序,将安全危害减小到最低

  • Refrain from personal conversations with other staff at the main entrance.

    禁止在公共区域和主要通道与其他同事私自聊天

  • Assist Manager fully informed of all problems or unusual matters of significance.

    协助餐厅经理全面了解餐厅的所有问题和意外状况

  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

    采用与酒店政策和程序协调一致的方法,及时有效的履行本岗位职责和义务,以达到本职位所要求的目标

  • Maintains a favourable working relationship with all other company employees to foster and promote a co-operative and harmonious working environment.

    与其他部门同事建立良好的工作关系,创建和维护一个和谐的工作环境

  • At all times projects a favourable image of the Hotel to the public.

    对外建立和维护酒店的良好形象