岗位职责
1、主持康体部工作;实施各经营项目;提供经营与日常管理的方案。
2、巡视各营业网点,确保营业的正常进行。
3、抽查各种设施,确定能正常营业。
4、抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。
5、处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。
6、对员工进行培训,并制定相关管理规范,保证服务质量。
岗位要求
1、XX以上学历,有相同岗位工作经验X年以上。
2、掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。
3、熟悉工商管理法规、治安消防条例及音像管理规定。
4、具有级织,指挥、计划、控制和协调能力。
5、有拓展市场,发展业务的能力。
6、有较好的文字组织和语言组织表达能力。
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