岗位职责:
1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2.查看交班记录,了解上一班的移交事项,并负责处理。
3.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。
4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。
5.熟练总台各项专业业务和技能,搞好对客服务。
6.熟练掌握店内外信息,提供准确的问讯服务。
7.负责为下榻酒店的宾客办理入住登记手续
8.制作有关报表,为其它部门提供准确的接待信息。
岗位要求:
1.大专及以上学历;
2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感;
3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范;
4.相貌端正,身体健康。
你的挚爱是什么?无论你喜欢书籍、体育还是时尚,在上海虹桥西郊庄园丽笙大酒店,我们都将提供你展示才能的空间!我们欢迎对工作与对生活一样热爱的你加入我们,我们将共同创造一家非凡的的酒店和美妙的宾客体验。如果您也有 “是,我行” 的精神,那太棒啦!我们拥有同样的团队精神,经验丰富且具有活力的团队,欢迎加入我们!上海虹桥西郊庄园丽笙大酒店隶属于集酒店和奢华公寓于一体的综合性建筑群—西郊庄园马德里洋房,位于大虹桥板块商务区核心地段,距国家会展中心1.5公里。上海虹桥西郊庄园丽笙大酒店,拥有439间豪华客房、四间餐厅和酒吧,另有一间行政酒廊、室内室外游泳池、健身中心、商务中心、洗衣房和水疗馆以及总面积达1700平方米的宴会场地,可举办各类会议和宴会,包括一个1000平方米的无柱大宴会厅,以及8间多功能会议室。如需了解更多信息,请关注我们的微信,或向hr.hongqiao@radisson.com发送您的简历。What is your passion?Whether you’re into books, sport or fashion, at the Radisson Blu Forest Manor Shanghai, we’re interested in YOU! We love people who apply the same amount of passion to their jobs as they do to their hobbies-people that help us to create a great Hotel and a wonderful Guest experience.YOU ALSO HAVE THE “YES I CAN” SPRITIT? GREAT WE ALL HAVE IT! A WELL EXPERIENCED AND OUTGOING TEAM IS LOOKING FORWARD HAVING YOU ON BOARD!Part of a mixed-use complex consisting of hotel and luxury apartment – Palacio De Madrid, It is located in the heart of renowned Hongqiao financial district. Only one and half kilometer from Shanghai National Exhibition and Convention Centre.Radisson Blu Forest Manor Shanghai is to offer four bars and restaurants. Other amenities include executive lounge, indoor and outdoor swimming pool, health and fitness center, business center, laundry/valet services and SPA. Also with facilities of 1,700 square meters of venue space, including a 1000 square meter pillar-less ballroom, and eight flexible meeting rooms for private or business purposes.To find out more about us please look at our WeChat, or just email us your resume to hr.hongqiao@radisson.com