岗位职责/职位描述1、协助前厅部经理负责前台日常运营运作
2、要负责处理宾客的问题和投诉
3、要负责重要宾客的迎领工作,接待任务布置,精铸VIP细致体验
4、进行安全和日常的设备检查工作
5、解决当班期间发生的安全系列问题
6、向其它班次协调交班记录上需要沟通的事项
7、协助前厅部负责人提升网评分数
8、有能力进行部门岗位培训工作
岗位要求
1、大专以上学历,有同岗位工作经验3年以上。
2、能用流利的英语从事前厅服务形象气质佳,精通电脑操作,具备较强的英文听说读写能力。
3、仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用。
4、注重细节,工作有责任心,敢于承担责任,执行力较强。
5、有上进心和良好的学习能力和抗压能力。
6、阅历丰富、经验资深者薪资可详谈
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
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