餐饮行政助理经理 EAM i/c F&B
3万-3.5万
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发布于 09:24
餐饮行政助理经理 EAM i/c F&B
3万-3.5万
北京-通州区 | 2年以上 | 大专 | 提供食宿 | 招1人
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职位描述

主要职责:

Main responsibilities:

全面负责环球影城大酒店的餐饮运营管理工作,主要职责包括但不限于:

Be fully responsible for the operation and management of Food & Beverage of The Universal Studios Grand Hotel. The main responsibilities include but are not limited to:

-  以企业家的理念经营发展酒店,始终寻找机会创造更多业务。

The department is driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.

-  以成本效益为导向领导餐厅运营,确保厨房持续提供高品质的出品;与餐饮服务团队和厨房团队进行绩效分析,并推动高额营收与利润增长。

Lead restaurant operations with a focus on cost efficiency, ensure Culinary team constantly deliver high quality products; conduct performance analysis with Food & Beverage service team and Culinary team and drive significant revenue and profit growth.

-  管理客户服务的发展和实施策略,使用给定的定量工具监控并不断提高质量和客户满意度,并寻找机会不断改善对客服务。

Manage the development and implementation of guest service strategies. Monitor and constantly improve quality and guest satisfaction with the given measurement tools and seek opportunities to continually improve guest service.

-  维持高水平的产品和服务知识储备,以向客人展示和销售服务。

Maintain a high level of product and service knowledge to explain and sell services and  facilities to guests to manage the sales and promotion of products and service.

-  协同财务部门准备/合并部门的年度预算,负责部门的盈利及损失。

Prepare/consolidate the yearly budget for the division in cooperation with the Finance Department and be responsible for the profit and loss performance for the division.

-  协同市场部,为餐饮部制定年度营销计划,包括竞争对手分析和全球趋势分析,推进酒店餐饮运营和主题活动策划。

Prepare a yearly marketing plan for the division in cooperation with the Sales & Marketing Department including competitor analysis and a revision of global trends, and develop the hotel's Food & Beverage events.

-  确保餐饮服务团队和厨房团队都充分了解市场需求和趋势,鼓励,培育,收集和实施创新和新思想,并确保其产品和服务满足市场需求。

Ensure that Food & Beverage service team and Culinary team are fully aware of market needs and trends,  innovation and new ideas are encouraged, fostered, collected and implemented,and that their product and service meet the demands.

-  严格遵守并执行所有与酒店运营相关的法律法规、行业规范及内部规章制度,包括但不限于酒店的防火安全政策、食品安全管理标准、知识产权(IP)保护规范、信息安全与数据隐私政策,以及品牌运营的各项标准与流程,确保酒店运营的合规性、安全性与品牌一致性。

Strictly abide by and implement all laws, regulations, industry standards and internal rules and procedures related to hotel operations, including but not limited to the hotel's policy on fire and safety, food safety management standards, intellectual property (IP) protection regulations, information security and data privacy policies, as well as all brand operation standards and procedures, to ensure the compliance, safety and brand consistency of hotel operations.

-  与人力资源部合作,识别符合公司值观的内外部人才,并通过培训和在职指导支持职业发展。

Identify internal and external talents that match the company’s values and support career development by training and on-the-job guidance, in conjunction with Human Resources Department.

-  作为酒店行政管理委员会的核心成员,在总经理缺席或授权的情况下,全权代表总经理行使管理职责,确保整个酒店的正常运转及宾客满意度。

As a core member of the hotel's Executive Committee, be fully in charge of hotel management on behalf of General Manager in the absence or with the authorization of General Manager to ensure smooth operation of the entire hotel and guest satisfaction.


任职要求:

Qualifications:

-  任国际品牌酒店同等或相似岗位经验不少于2年 

  At least 2 years' experience in same or similar position in international brand hotels

-  具备北京市场酒店及度假型酒店工作经验更佳 

  Working experience in Beijing Market and resort hotels is preferred

-  具备分析数据并制定合适市场销售策略的能力

  Ability to analyze data and establish appropriate sales and marketing strategies

-  具备管理酒店目标的领导力

  With leadership in managing the goals and objectives of the hotel

-  具备在跨国环境中工作和沟通的能力

  Ability to work and communicate in an international environment

-  良好的沟通技能和较强的抗压能力

  Good communication skill and be able to take work pressure

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
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公司地址
北京市通州区日出巷1号院1号楼,2号院1号楼
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黄女士
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黄女士

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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 中外合营(合资.合作)
    企业性质
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北京市通州区日出巷1号院1号楼,2号院1号楼
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