招聘行政管家_北京金融街丽思卡尔顿酒店招聘信息-最佳东方

Responsibilities工作职责:

1. Assists the DOR in directing and maintaining inaccordance with policies, standards and guidelines established by th Ritz-Carlton. Also, providing administrative support to the Executive Housekeeper. 直接协助房务部总监执行丽思卡尔顿的相关政策，标准及建立的行为指南并向在行政管理方面提供支持。
2. Conducts daily briefing for rank and file staff with all Supervisors, updates on VIPs and VVIPs arrival, Updates on VIPs and Long Term gues in house, follow-up from guest questionnaires. 在每日例会上和主管及员工分享VIP客人和常住客人信息，确保及时跟进客人的需求。
3. Communicates with guests at every opportunity to enhance guest experience and engagement. 关注和客人的沟通并致力于提高客人的入住体验及与客人的全情投入。
4. Ensures all defects eg. the breakdown of equipments are attended to an highlights to the Assistant Chief Engineer and DO the major defects. 确保客房内所有的缺陷如设备设施的损坏都被关注，并向助理总工程师和房务部总监强调主要的缺陷。
5. Coaches, counsels, disciplines employees. Monitors and controls attendance, staff allocation of work. 负责员工工作内容的分配，监督员工出勤，对员工提供有效的指导。
6. Communicates with Purchasing and Suppliers. Responsible for maintainin stock of guestroom suppliers, cleaning suppliers, etc. 和采购部就客房的客用品及清洁用品库存进行沟通，确保库存的完整。
7. Conducts training on a weekly basis, evaluates staff training conducted by Supervisors. 每周定期开展部门培训，评估并检查主管对员工培训的成果。
Requirements 任职要求:

1. At least 2 years similiar work experience in Housekeeping/Laundry in an International class hotel. 同等国际五星级酒店客房部2年以上类似经验。
2. Good English communication skills. 良好的英语口语沟通能力。
3. Sensitive to guest and employee needs. 迅速对可热及员工的需求给予回应。
4. Role model, Goals oriented. 以目标为导向并不断的进行自我激励。

丽思卡尔顿酒店为每位人才提供平等的就业机会" Talent, meet Respect." It's our pleasure. The Ritz-Carlton is an equalopportunity employer committed to hiring a diverse workforce. 北京金融街丽思卡尔顿酒店，地理位置得天独厚，坐落于西城区金融街太平桥与金城坊东街交汇处，与城市地标及众多文化古迹如故宫仅举步之遥。酒店拥有253间配置卓越的客房，环境优雅舒适，高科技便利设施应有尽有，是商旅及休闲度假者的理想选择。The Ritz-Carlton Beijing, FinancialStreet offering 253 well-appointed guest rooms, comforting amenities and wealthof high-tech conveniences, the hotel is an ideal choice for both business andleisure travelers. The strategic location at the intersection of TaipingqiaoStreet and Jinchengfangdong will afford guests easy access to busy Chang’anAvenue. 我们的绅士淑女是对客服务承诺中最重要的资源。通过实施信任、诚实、尊重、正直和承诺的原则，我们培养并充分发挥员工的天分以达到个人和企业的互利。Ritz-Carlton 致力于创造一个尊重差异化、提高生活质量、实现个人抱负、巩固Ritz-Carlton成功秘诀的工作环境。At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton mystique is strengthened.工作日面试时间：每周一到周五下午13:00至17:00地点：北京市西城区金城坊东街1号北京金融街丽思卡尔顿酒店地下二层人力资源部（金融街购物中心东侧）乘车路线：乘坐地铁1号或2号线至复兴门下车；4号线至灵镜胡同下车；公交车7路、38路辟才胡同下车请携带中英文简历及近期一张一寸近照参加面试