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1. Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personal. 持续检查员工各方面的行为和职责,确保所有的程序运作与部门标准相一致;如有不足之处需及时改正。
2. Check the pick-up station and side station, ensuring agreement to standards of cleanliness, supply of stock and organization. 检查取酒台和工作台,确保与清洁标准相一致,补充和整理库存。
3. Review the reservation book, pre-assign designated table and follow up on all special requests. 查看预定本,预先准备好预定桌和所需的特殊用品。
4. All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, presentation and prices. 菜单的所有内容,烹调方式,成份,酱汁,分量,装饰,摆放和价格。
5. The particular characteristics and description of every wine/champagne by the glass and major wine on the wine list. 大堂吧可提供的所有的酒精饮料,啤酒和非酒精饮料的牌子。
6. Ensure that specified amount of menus and wine list are available and in good condition for each meal period. Ensure that daily specials are inserted into each menu. 确保在每个用餐时段的酒水和食品数量充足。同时确保每日精选被放入了菜单中。
7. Review sales and beverage Costs of previous day; resolve discrepancies with Accounting. Track revenue against budget. 查看前一天的销售和酒水的成本,解决账目上的差异问题。对比实际销售额与预算。
8. Anticipate heavy business time and organize procedures to handle extended waiting lines. 预见忙碌时间段并有组织的处理等候的客人。
9. Monitor and handle problems with intoxicated guest and / or altercations. 能够解决酒醉和/或发生争吵的客人的问题。
10. Foster and promote a cooperative working climate, maximizing productivity and employee morale. 建立一个竞争的工作气氛,做大程度的提高员工的士气和工作效率。
丽思卡尔顿酒店为每位人才提供平等的就业机会" Talent, meet Respect." It's our pleasure. The Ritz-Carlton is an equalopportunity employer committed to hiring a diverse workforce. 北京金融街丽思卡尔顿酒店,地理位置得天独厚,坐落于西城区金融街太平桥与金城坊东街交汇处,与城市地标及众多文化古迹如故宫仅举步之遥。酒店拥有253间配置卓越的客房,环境优雅舒适,高科技便利设施应有尽有,是商旅及休闲度假者的理想选择。The Ritz-Carlton Beijing, FinancialStreet offering 253 well-appointed guest rooms, comforting amenities and wealthof high-tech conveniences, the hotel is an ideal choice for both business andleisure travelers. The strategic location at the intersection of TaipingqiaoStreet and Jinchengfangdong will afford guests easy access to busy Chang’anAvenue. 我们的绅士淑女是对客服务承诺中最重要的资源。通过实施信任、诚实、尊重、正直和承诺的原则,我们培养并充分发挥员工的天分以达到个人和企业的互利。Ritz-Carlton 致力于创造一个尊重差异化、提高生活质量、实现个人抱负、巩固Ritz-Carlton成功秘诀的工作环境。At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton mystique is strengthened.工作日面试时间:每周一到周五下午13:00至17:00地点:北京市西城区金城坊东街1号 北京金融街丽思卡尔顿酒店 地下二层人力资源部(金融街购物中心东侧)乘车路线:乘坐地铁1号或2号线至复兴门下车;4号线至灵镜胡同下车;公交车7路、38路辟才胡同下车请携带中英文简历及近期一张一寸近照参加面试