• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 帅哥多
• 美女多
• 员工生日礼物
• 人性化管理
• 节日礼物

JOB SUMMARY主要职责
·        
Support
Director of Rooms to achieve the department goals of CAPEX, budget & all
other office work. 
协助房务部总监完成大中修，预算和及他行政工作
·        
Provide
administrative assistance to the related rooms departments              
给相关房务部门提供行政帮助
CANDIDATE PROFILE候选人要求 
Education and
Experience
·        
College
diploma or GED; 
大学文凭或同等文凭证书;
·        
3
years’ experience in the Rooms, management operations, or related professional
area. 
3年房务部、管理运营或相关专业领域的工作经验。
CORE WORK ACTIVITIES 关键职责
                 
1.         
 Assist DOR in
improving the effectiveness of all Admin work.
协助房务部总监提高行政工作的有效性

 
Assist the Director of Rooms in all matters
协助房务部总监的一切事宜

 
Assist the Director of Rooms to understand and
     know how to anticipate the needs of guests, booking arrangements and
     follow up afterwards.
协助房务部总监完成客人的需求，预定的安排，做好跟进工作。

 
Answer phone calls and faxes, check emails, and
     deliver information to relevant departments and colleague accurately and
     timely
及时接听电话和传真，和查看邮件，并将信息准确和按时的传递到相关部门和人员。

 
Choose the right processing to fill the
     documents
选择正确的文档处理系统

 
Review daily work that need to be followed up
每日查看需要跟进的各项事宜。

 
Arrange daily or monthly meetings and
     activities of Rooms department
安排房务部每日或每月各项会议和活动

 
Update guest satisfaction score monthly,
     distribute it to the subordinate departments, and assist the Director of Rooms
     do spot check
更新每月的客户满意度分数，分发至房务部各下属部门，并协助房务部总监作好抽查工作。

 
Update the collection of WOW stories
     and praise cards for each employee in each department of Rooms
更新房务部下属各部门每个员工优质服务故事和表扬卡的收集情况

 
Update daily report of Club Lounge
更新行政酒廊每日报表
2.       
Assist in the daily management of all sections under Rooms Department 
协助所有房务部下属部门的日常管理
·        
Assisted the department managers to
complete various tasks. Such as: quarterly budget report, weekly duty sheet, etc.
协助房务部各部门经理完成各项工作。如：季度预算报表，每周值勤表等。
·        
Update monthly report for Rooms, such as
P&L,CAPEX
更新部门每月各项报表 如： P & L 报告, CAPEX…
·        
Arrange hotel rooms tour for new staff
安排新员工参观酒店房间
·        
Assist to complete the Learning
Management System of related department
协助完成相关房务部门的学习管理系统LMS
3.       
Communicate and assist all internal and external
guests
沟通和协助所有内部和外部客人
·        
Complete cross-service to other
departments
完成对其它部门的交叉服务
·        
Arrange staff to attend HR and GM
Monthly feedback meeting














































































































安排员工按时参加人事部和总经理办公室的员工反馈会议

丽思卡尔顿酒店为每位人才提供平等的就业机会" Talent, meet Respect." It's our pleasure. The Ritz-Carlton is an equalopportunity employer committed to hiring a diverse workforce. 北京金融街丽思卡尔顿酒店，地理位置得天独厚，坐落于西城区金融街太平桥与金城坊东街交汇处，与城市地标及众多文化古迹如故宫仅举步之遥。酒店拥有253间配置卓越的客房，环境优雅舒适，高科技便利设施应有尽有，是商旅及休闲度假者的理想选择。The Ritz-Carlton Beijing, FinancialStreet offering 253 well-appointed guest rooms, comforting amenities and wealthof high-tech conveniences, the hotel is an ideal choice for both business andleisure travelers. The strategic location at the intersection of TaipingqiaoStreet and Jinchengfangdong will afford guests easy access to busy Chang’anAvenue. 我们的绅士淑女是对客服务承诺中最重要的资源。通过实施信任、诚实、尊重、正直和承诺的原则，我们培养并充分发挥员工的天分以达到个人和企业的互利。Ritz-Carlton 致力于创造一个尊重差异化、提高生活质量、实现个人抱负、巩固Ritz-Carlton成功秘诀的工作环境。At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton mystique is strengthened.工作日面试时间：每周一到周五下午13:00至17:00地点：北京市西城区金城坊东街1号      北京金融街丽思卡尔顿酒店 地下二层人力资源部（金融街购物中心东侧）乘车路线：乘坐地铁1号或2号线至复兴门下车；4号线至灵镜胡同下车；公交车7路、38路辟才胡同下车请携带中英文简历及近期一张一寸近照参加面试