• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 管理规范
• 岗位晋升
• 包吃包住
• 职业发展规划
• 年度旅游

Specific Duties:
工作任务：
1.Carry out other tasks as directed by your supervisors;
执行上司交待的其他任务；
2. According to the operation needs,assist in operation department service under arrangement;
根据酒店运营需要，在部门的安排下，随时参与酒店各运营部门的服务工作；
3.Master hotel room status, guest status and other related information;
掌握酒店的客房状态，客人情况及其它相关信息；
4.Check the appearance,behavior and attendance of subordinates;
检查下属仪表仪容，行为规范及出勤情况；
5.Every day,the floor manager will be informed of the work situation in each area;
每天将检查各区域的工作情况向楼层经理汇报；
6.Supervise and execute the plans formulated by floor managers;
督导执行楼层经理制订的各项计划；
7.Apply to floor manager for personnel and equipment as needed;
需要时向楼层经理提出人员及设备申请；
8.Daily spot checks of various types of buildings that have been checked by the floor foreman;
每天抽查楼层领班已查过的各类型房间；
9.Check the hygiene of all public areas and ensure that they are clean,tidy and working properly;
检查所有公共区域的卫生，并保证干净整洁、工作正常；
10.Accept all tasks at any time and organize subordinates to complete them on time;
随时接受各项任务，并组织下属按时完成；
11.Supervision and inspection of training;
监督检查各项培训；
12.Ensure that all machinery and equipment work properly;
确保所有机器设备运转正常；
13.Handle guest complaints and report them to Executive Housekeeper and Floor Manager;
处理客人投诉，上行政管家、楼层经理；
14.Talk with subordinates regularly and keep abreast of their working conditions and personal conditions;
定期与下属谈话，随时掌握下属的工作状态及个人情况;15 Supervising the work left behind by shift work smoothly；
督导交班留下的工作顺利进行;
16.Dealing with employees violations of discipline;
处理员工违纪的行为；
17.Regular performance evaluation of subordinates rewards and punishments according to the system;
定期对下属进行绩效评估，按制度进行奖惩；
18.Regular business training for subordinates to improve work quality and efficiency;
定期对下属进行业务培训，提高工作质量和工作效率；
19.Do a good job of goods control regularly grasp the situation of goods consumption collection and damage reporting;
做好物品控制工作，定期掌握物品消耗、领取、报损情况；
20.Master the status of room rental,arrange staff shifts rationally, and ensure the smooth completion of daily work;
掌握客房出租状态，合理安排人员班次，保证日常工作顺利完成；
21 Ensure guest privacy is respected when DND status is displayed;
确保在“请勿打扰”状态下客人的隐私被维护；
22.Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests;
维持对产品和服务的高度了解以便于向客人解释和销售服务和设施；
23.Combined with hotel management taking appropriate action in case of emergency
配合酒店管理部门在紧急情况下采取行动；
24.informing Floor Supervisor of any potential danger and taking remedial measures on dangerous situations timely;
向楼层经理通报存在的潜在危险，及时对危险的情形采取补救措施；
25.Seek opportunities to continually improve guest service by reporting guest comments;
通过汇总客人的意见，寻找机会不断发展对客服务；
26.Facilitate multi tasking;
鼓励员工掌握多技能。

南京丰盛五季凯悦臻选酒店是南京一家传承中华传统智慧、践行健康生活方式的康养酒店。酒店位于安德门大街与软件大道交汇口，毗邻天隆寺和文莱园景区，与地铁一号线天隆寺站三号出口零距离对接，距离南京南站仅12分钟车程，是雨花台区首家五星级酒店。酒店四幢围合式的建筑空间将中国传统健康养生理念所倡导的生态与自然巧妙揉合，主楼呈现出震撼的漂浮感。272套各式客房包含56间宽绰典雅的套房及24间公寓常住套房，在超出常规高星级酒店平均面积的客房一隅，酒店匠心设计了榻榻米空间，您可于此闻香品茗、静心打坐、瑜伽修行，时刻享受静谧灵动的舒适空间；格调高雅的4间餐厅融入“五季五味”、“不时不食”的食补理念，以膳食疗愈身心；酒店倾心打造了南京首家高星级酒店中的素食餐厅——嘉蔬，予食客以顺应五季更迭的健康美味，探索素食艺术；近3000平方米的宴会空间及内庭草坪，可灵活分割以满足不同规模及形式的会议及婚宴需求。酒店专属打造5000平方米的“五养乐活(LOHAS)”空间，根据时令与节气为宾客定制个性化沁养身心的产品及服务，给纷繁的都市商务生活平添了平衡身心、回归真我的焕活体验。隐匿于古都金陵，归置于健康生活，丰盛五季凯悦臻选酒店以浓厚的中华传统文化为底蕴，遵循“春生、夏长、长夏、秋收、冬藏”五季自然规律和养生理念，旨为商旅客人享受“身心栖所·修养自在（Stay﹒Nourish﹒Healing）”。