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Assist guests with all inquiries, both hotel andnon-hotel related
协助客人各种与酒店相关或无关的问询
Conduct effective shift briefings to ensure hotelactivities and operational requirements are known
进行有效的交接班说明工作,以明确酒店活动和运营要求
Maintain detailed knowledge of the activities ofthe day and alert to any potential problems
详细了解当日活动情况并留意各种潜在问题
Maintain detailed knowledge of key occurrences inyour city/location including directions to key points of interests,restaurants, theaters, shopping, cinemas, sporting and recreational facilities,banks, consulates, transport systems and special events
详细了解所在城市和地区的情况,包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息
Maintain adequate supplies of forms, brochures andensure they are presented in line with hotel standards
保证供应足够的表格和手册,并确保其质量达到酒店标准
Consult Log Book for information/request left byoutgoing shift
查阅交班人员的工作日志,寻找相关信息和要求
Manage all incoming guest mail, messages, telexes,facsimiles and special deliveries, in accordance with policy
按照相关政策,对发给客人的信件、留言、电传、传真和特快专递进行管理
Manage outgoing guest mail, courier services,postage of parcels and freighting as directed by guests
按照客人的要求,对客人寄出的邮件、通过信使服务寄送的信件、 包裹的邮资和货运进行管理
Maintain order and security of guest keys and otherselected keys kept in Front Office, ensuring key issue policy is followed
遵守钥匙管理政策,保证客人的钥匙及其它存放在前厅部的的钥匙的安全与有序管理
Receive telephone calls and take messages forguests who are out, in accordance with hotel policy
依照酒店政策,替外出的客人接听电话和留言
Record incoming registered mail, telegram, parcel,telex in appropriate file
在相应的档案上对寄给客人的挂号信、电报、包裹和电传进行记录
Night staff check mail, message of expected guestsagainst the system/computer and expected arrivals
夜岗人员按照电脑系统和预抵房记录对预抵客人的邮件和留言进行查收
Prepare efficient work schedule for Bell staff,arranging holidays and vacations, taking into consideration projected occupancyand forecasts and any large group movements, especially those with early orlate arrivals and departures
在考虑入住情况预测以及大规模的团组活动,特别是关于提前或延迟到达及离店的情况的前提下,为行李服务部员工准备高效的工作计划,安排节日和假日
Works with Superior and Human Resources on manpowerplanning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求。
Works with Superior and Director of Finance in thepreparation and management of the Department’s budget.
与上级领导和财务总监一起编制和管理部门预算。
廊坊新朝阳套房假日酒店由“廊坊市双力房地产开发有限公司”投资兴建,由“洲际酒店管理集团”进行管理。廊坊新朝阳套房假日酒店是廊坊市首家国际品牌套房酒店。套房假日酒店和智选假日酒店在同一栋建筑里,是洲际集团中国区唯一一家同一栋建筑双品牌经营的酒店。廊坊新朝阳套房假日酒店拥有158间现代简约时尚设计的套房,大部分基础房型面积可达55平以上,并配有完善、雅致舒适的设施。中餐厅、全日制餐厅和大堂吧为您提供舌尖上的美味,是您进行社交活动和清谈浅酌以及宴请宾客的最佳会聚之所。酒店健身中心设施一流,按照客人的健身所需精心打造,让您在闲暇之余,在此焕发身心活力福利-五险一金,给你更多保障-具有市场竞争力的薪酬和福利-薪资评审和年终奖金,认可你的辛勤付出-诚意满满的员工价餐饮及客房-员工公寓和工作餐,感受家的温暖和味道-有薪公休假和年假,世界那么大,带你去看看-我的青春不迷茫,职业规划有方向-全球领先的培训体系,助力梦想地址:河北省廊坊市广阳区永丰道98号,新朝阳套房假日酒店(新朝阳购物广场后面)面试要求:请携带个人简历,一张一寸彩色近照,身份证原件及复印件联系电话:0316-2318888交通信息:公交30A路,17路,19路,31路