1、本职位要求在餐厅服务的服务人员能为客人提供有效率以及专业的服务,在符合国际服务标准的前提下保证向客人提供周到的服务,令客人感到舒适满意。
2、在整个工作过程中,始终保持高度的客户服务意识。
3、保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。
4、能够提出对酒店的运作及环境有益的意见或建议。
5、能够积极的向客人及供应商推荐酒店的服务及设施。
6、在工作过程中能够做好本职工作,保证自己及其他人的安全。
7、熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。
8、了解健康食品的要求,并可以给出适当的建议。
9、可以向客人推荐其它具有吸引力的餐厅或场所。
10、能够达到产品知识的要求。
11、可以根据客人不同的国籍推荐菜单上的食品。
12、了解其他餐厅的菜肴,以便向客人推荐。
13、熟悉所有餐厅及酒店其他部门的营业时间。
蓄势待发妙趣登场COME ON INWE'RE RECRUITING地点 LOCATION:上海市浦东新区川沙华夏东路 811 号交通 TRAFFIC:地铁 2 号线「华夏东路地铁站 2 号口」上海张江voco酒店,为您开启妙趣之旅。voco作为洲际酒店集团旗下全新轻奢品牌,是与众不同,妙趣横生,值得信赖的酒店。我们专注细节,为您打造贴心可靠的住享体验,并保留每一家酒店妙趣迷人的个性化特色,带来一个高端而又灵活惬意的曼妙空间。上海张江voco酒店位于张江高科技园区城东段,地处上海东西发展区域中心位置和浦东新区南北创新产业轨迹的交汇处,毗邻上海迪士尼乐园。我们距离上海浦东国际机场15公里,距离上海虹桥国际机场31公里,均为直线距离。此外,酒店靠近地铁2号线华夏东路站可以提供更便利性的轨交线路。上海张江voco酒店拥有 281 间豪华客房和套房。每个房间的内饰采用白色大理石和精致的木材来体现一种沉稳的美感。此外,酒店采用Elemis品牌的豪华浴室设施、舒适的床上用品将为您带来不一样的休闲和放松时光。 您可以全天享受 voco 生活,在我们的V酒廊和餐厅中犒劳一下自己。可以在全天营业的味餐厅 V KITCHEN 用餐,在大堂酒廊 V Bar Lounge 享用晚间鸡尾酒放松身心。为了确保您在入住期间保持健康有活力的体魄,酒店的健身中心将会为您提供齐全的健身器材,挥汗淋漓、远离喧嚣的烦恼在上海张江voco酒店,我们品牌的周到、不沉闷和迷人的天性让您度过愉快的时光。Welcome to voco Shanghai Zhangjiang. voco is a new IHG hotel brand that brings a ‘reliably different’ experience to your stay. Hotels to count on that are different enough to be fun. Our new family of hotels are connected by their individual characters, that make dependable travel memorable.voco Shanghai Zhangjiang located at the Zhangjiang Hi-Tech Park east sector at the crossroads of Shanghai's principal east-west development corridor and Pudong New Area's north-south innovation industry trajectory & it’s nearby Shanghai Disneyland. We are 15 kilometers from Shanghai Pudong International Airport and 31 kilometers from Shanghai Hongqiao International Airport, both in straight-line distance. Moreover, its proximity to East Huaxia Road Station of Metro Line 2 and the dynamic transportation system offers added accessibility and convenience.voco Shanghai Zhangjiang features 281 deluxe rooms and suites. Each room’s interior space makes use of white marble and exquisite wood to embody a calm beauty. What’s more, Elemis branded luxury bathroom amenities&cosy bedding will raise relaxation to your time. Among our lounge and restaurant offerings enjoy the voco life throughout the day. Treat yourself to our all-day dining V KITCHEN and relax with an evening cocktail at V Bar Lounge. To keep fit and healthy during your stay, our Fitness Center will keep you Fit. At voco Shanghai Zhangjiang, our brand’s thoughtful, unstuffy and charming nature makes for an enjoyable stay.