主管客房部及洗衣房运营,确保达到质量标准,提供独特的宾客体验、赋品牌以生命。
负责客房部与洗衣房服务质量。安排客房和公共区域常规检查,确保家具、客房、设备、布草、公用卫生间、大堂区域的整洁并得到及时养护,确保宾客感到满意;
对宾客的投诉予以回应,确保采取相应的行动予以解决或改正;
参与准备部门年度预算与财务计划。监控预算、控制费用,重点是提升工作效率;
维持适宜的库存水平,控制单位客房的消耗品与人力成本;
处理员工日常事务,计划并分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高员工绩效;
任职要求:
高中、中等教育或同等学历;
4 年或以上同等行业高端酒店客房部(含楼层,公共区域及洗衣房)管理工作经验,有开业酒店搭建经验者优先考虑;
可熟练地运用英语对话。能同时使用其它语言者优先。
蓄势待发妙趣登场COME ON INWE'RE RECRUITING地点 LOCATION:上海市浦东新区川沙华夏东路 811 号交通 TRAFFIC:地铁 2 号线「华夏东路地铁站 2 号口」上海张江voco酒店,为您开启妙趣之旅。voco作为洲际酒店集团旗下全新轻奢品牌,是与众不同,妙趣横生,值得信赖的酒店。我们专注细节,为您打造贴心可靠的住享体验,并保留每一家酒店妙趣迷人的个性化特色,带来一个高端而又灵活惬意的曼妙空间。上海张江voco酒店位于张江高科技园区城东段,地处上海东西发展区域中心位置和浦东新区南北创新产业轨迹的交汇处,毗邻上海迪士尼乐园。我们距离上海浦东国际机场15公里,距离上海虹桥国际机场31公里,均为直线距离。此外,酒店靠近地铁2号线华夏东路站可以提供更便利性的轨交线路。上海张江voco酒店拥有 281 间豪华客房和套房。每个房间的内饰采用白色大理石和精致的木材来体现一种沉稳的美感。此外,酒店采用Elemis品牌的豪华浴室设施、舒适的床上用品将为您带来不一样的休闲和放松时光。 您可以全天享受 voco 生活,在我们的V酒廊和餐厅中犒劳一下自己。可以在全天营业的味餐厅 V KITCHEN 用餐,在大堂酒廊 V Bar Lounge 享用晚间鸡尾酒放松身心。为了确保您在入住期间保持健康有活力的体魄,酒店的健身中心将会为您提供齐全的健身器材,挥汗淋漓、远离喧嚣的烦恼在上海张江voco酒店,我们品牌的周到、不沉闷和迷人的天性让您度过愉快的时光。Welcome to voco Shanghai Zhangjiang. voco is a new IHG hotel brand that brings a ‘reliably different’ experience to your stay. Hotels to count on that are different enough to be fun. Our new family of hotels are connected by their individual characters, that make dependable travel memorable.voco Shanghai Zhangjiang located at the Zhangjiang Hi-Tech Park east sector at the crossroads of Shanghai's principal east-west development corridor and Pudong New Area's north-south innovation industry trajectory & it’s nearby Shanghai Disneyland. We are 15 kilometers from Shanghai Pudong International Airport and 31 kilometers from Shanghai Hongqiao International Airport, both in straight-line distance. Moreover, its proximity to East Huaxia Road Station of Metro Line 2 and the dynamic transportation system offers added accessibility and convenience.voco Shanghai Zhangjiang features 281 deluxe rooms and suites. Each room’s interior space makes use of white marble and exquisite wood to embody a calm beauty. What’s more, Elemis branded luxury bathroom amenities&cosy bedding will raise relaxation to your time. Among our lounge and restaurant offerings enjoy the voco life throughout the day. Treat yourself to our all-day dining V KITCHEN and relax with an evening cocktail at V Bar Lounge. To keep fit and healthy during your stay, our Fitness Center will keep you Fit. At voco Shanghai Zhangjiang, our brand’s thoughtful, unstuffy and charming nature makes for an enjoyable stay.