招聘楼层经理 Floor Manager_衢州希尔顿逸林酒店招聘信息-最佳东方

1.Work closely with the reception to ensure the correct room at any time.

与前台接待密切合作确保任何时间内正确的房态。
2.Maintain good communication and coordination with other departments.
同其他部门保持良好沟通协调工作。
3.Ensure that all work on the guest room floor follows butler department operating procedures.
确保客房楼层的所有工作遵循管家部操作程序。
4.Ensure high quality cleaning and maintenance standards for guest room floor areas.
确保客房楼层区域的高质量清洁和维护标准。
5.Provide high-quality customer service.
提供高品质的对客服务。

6.Check the room that pre-arrived at the VIP.
检查预抵VIP的房间。
7.Personalized and value-added services for long-time and long-term guests.
为常住客人和长住客人提供个性化和超值服务。
8.Ensure that guest needs are met with reasonable requirements.
确保客人需求与合理的要求被满足。
9.By aggregating guests' opinions, look for opportunities to continuously improve customer service and maintain consistency.
通过汇总客人的意见，寻找机会不断提高对客服务并保持一惯性。
10.Take appropriate action in a timely manner to resolve guests' complaints.
及时的采取合适的行动解决客人的抱怨。
11.Ensure proper handling of guests' lost items and claims.
确保恰当地处理客人的失物与招领。
12.Responsible for strictly controlling the use of room keys, especially the control of the universal card.
负责严格控制客房钥匙的使用，特别是万能卡的控制。
13.Manage and control all guest room floor operations, support and supervise the work of floor supervisors, foremen and provide assistance when needed.
管理和控制所有客房楼层运营，支持和监督楼层主管、领班的工作并在需要时提供帮助。

衢州希尔顿逸林酒店地处衢州市柯城区，毗邻钱塘江的主要支流--衢江，邻近大南门遗址公园--衢州城墙、水亭门景区及吾悦广场等商业综合体。酒店地理位置优越，交通便利，距离衢州站6公里，距衢州机场7.5公里，集商业、居住、餐饮、购物、娱乐于一体，演绎全新的商业时尚，是商务与休闲旅客的品质之选。327间设备完善的客房及精致套房，可将衢江美景一览无余。秉承希尔顿逸林酒店品牌的到现代美学设计理念，客房的布局在空间实用性和居家风格内饰之间取得巧妙平衡，为宾客营造出启发灵感的工作和休闲空间。Located in Kecheng District of Quzhou City, adjacent to Qujiang, the main tribu utary of Qiantang River, it is close to Quzhou City Wall Shuiting Gate scenic spot and Wuyue Square and many commercial complex. With convenient location, hotel is 6 km from Quzhou Railway Station and 7.5 km from Quzhou Airport. You can enjoy dining,shoppin g and entertainment right on your doorstep. DoubleTree by Hilton Quzhou is an ideal choice for business and leisure travelers by leading a new commercial fashion.327 well-equipped guest rooms and exquisite suites offer panoramic views of the qujiang River. Adhering to the modern aesthetics of the DoubleTree Hilton brand,the layout of the rooms strikes a balance between spatial practicality and home-style interiors,creating inspirational work and leisure Spaces for guests.酒店地处衢州市柯城区，地理位置优越，交通便利，距离衢州站6公里，距衢州机场7.5公里。Located in Kecheng District of Quzhou City,with convenient location, hotel is 6 km from Quzhou Railway Station and 7.5 km from Quzhou Airport所有房间均配备浴缸，套房均配备胶囊咖啡机。All rooms are equipped with bathtubs and suites are equipped with capsule coffee machine.衢州酒店客房面积之最，93%的客房均有阳台。The largest room size in Quzhou, with 93% rooms have balcony宴会厅--婚宴定制灯光效果，900平米的无柱大宴会厅。Customized light effect for wedding in ballroom, The most luxurious and highest pillarless grand ballroom in Quzhou.希尔顿荣誉客会奖励计划。 Hilton Honors Program.交通信息Transportation Information可乘坐21路、28路公交车于九华中大道站，步行3分钟左右即可到达。可乘坐21路、27路、28路、公交车于新湖兰馨苑站下车，步行5分钟左右即可到达。Take bus No. 21 and No. 28 to Jiuhua Middle Avenue Station and walk for about 3 minutes.Take bus No. 21, No. 27, No. 28, and get off at Xinhu Lanxinyuan Station and walk for about 5 minutes.地址： Address衢州市柯城区九华中大道377衢州希尔顿逸林酒店负一楼人力资源部No.377 Jiuhua Middle Road, Kecheng District, Quzhou City DoubleTree by Hilton Quzhou HR Office联系方式：133 2610 9276 （微信同号）Contact Me：133 2610 9276