招聘客房服务员（三和园昆山阳澄湖酒店店）_上海舜地实业集团酒店管理有限公司招聘信息-最佳东方

职位概述Job Instruction

及时清洁客房和套房，确保宾客满意度。

Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

职位说明 Job Description

1、按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。

Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

2、补充客用品。

Replenishes guest supplies

3、向上级汇报酒店客房内的损坏或故障情况。

Reports damage or malfunction in hotel rooms to superior

4、保证设备的清洁和修缮。

Maintains equipment in proper state of cleanliness and repair

5、完成区域客房报告。

Maintains a section room report

6、完成每日客房检查工作单。

Maintains a daily room checklist

7、与上级会面并承担每日分配的任务。

Meets with superior and takes on daily assigned tasks

8、及时向上级汇报和上交与客人遗失物品。

Reports and submits lost and found articles to superior immediately

9、及时向上级汇报客人的投诉。

Report guest complaints to superior immediately

10、向上级汇报楼层里的反常行为和活动。

Reports unusual behavior /activities on floors to supervisor

11、准确记录在划定的区域内的房间情况。

Records room status in allocated section accurately

12、遵守酒店的健康、安全和卫生政策。

Complies with hotel’s health, safety and hygiene policy

13、保持个人仪容和卫生标准。

Adheres to personal grooming and hygiene standards

14、按要求参加会议和培训活动。

Attends meetings and training sessions as required

15、如有需求则完成贴身管家服务，包括派送布草或处理洗衣预订等。

Carry out valet services when required including delivery of linen or processing laundry orders

上海舜地实业集团酒店管理有限公司成立于2014年，隶属于上海舜地实业集团有限公司，总部设舜地三和园酒店集团成立于2014年，隶属于上海舜地实业集团有限公司，总部设于中国上海。“舜地·三和园”酒店品牌目前正在稳步推进酒店集团化连锁经营，并在国内外打造“舜地·三和园”酒店品牌的高端精品商旅酒店、精品度假酒店以及高端酒店式公寓、精品民宿等业态，同时通过收购酒店物业、委托管理、特许经营等多种形式进行战略性扩张。“舜地·三和园”酒店品牌将以江、浙、沪为中心辐射全国及海外地区，“舜地·三和园”酒店品牌也正在一步步走向世界，并努力成长为优质的国际化酒店品牌。SHUNDI SHY Hotel & Resorts Group was established in 2014, affiliated to Shanghai Shundi Industrial Group Co., Ltd., with its headquarter sited in Shanghai, China. SHUNDI SHY Hotel & Resorts Group has steadily promoted its hotel group chain business, by creating "SHUNDI SHY" hotel brand as upscale Boutique Business Hotels, Boutique Resorts, upscale Service Apartments, Boutique Hometel etc. at home and abroad, and carry out strategic expansion through the acquisition of hotel properties, management contracts, franchise and other forms. "SHUNDI SHY" Hotel brand will radiate to the whole country and overseas with Jiangsu, Zhejiang and Shanghai as the center, and step by step go to the world, grow into a high-quality international hotel brand. 舜地三和园酒店集团一直秉承中国传统“和”文化，构建“和谐”舜地大家庭。致力于打造满足商旅、休闲、度假需求的精品连锁酒店，以优雅的环境、花园式庭院、高端优质床品、国际品牌卫浴、健康美食理念、休闲商务中心、专业的会议宴会服务等，为您带来舒适的商旅度假体验。SHUNDI SHY Hotel & Resorts Group has been adhering to the traditional Chinese "harmony" culture and building a "harmonious" SHUNDI family, committed to creating a boutique hotel chain to meet the needs of business, travel, leisure and vacation. With an elegant environment, garden courtyard, high-quality bedding amenity, international brand bathroom facility, healthy food concept, leisure business center, professional conference & banquet services, etc., our hotel and resorts will bring you a comfortable business and vacation experience. 公司现正在成长发展中，急需大量酒店优秀人才加入。在这里，不仅是一份工作，更是一份发展的事业，如果您已经准备扬帆启航，舜地三和园酒店将是您职业生涯更好的起点和平台The company is now growing and developing, and it is urgent to have a large number of excellent hotel talents to join. If you are ready to set sail, the Shundi Sanheyuan Hotel will be a better starting point and platform for your career.