• 五险一金
• 岗位晋升
• 包吃包住
• 美女多
• 年度旅游
• 年底双薪
• 节假日福利
• 年度体检
• 员工生日礼物
• 领导好

Essential Duties and Responsibilities – （Key Activities of the role）主要职责﹣（职务的主要工作）
• Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
• Provides functional assistance and direction to all departments.向所有部门提供功能性支持和指导。
• Cooperates, coordinates and communicates with other hotel departments as required.按需要与酒店其它部门进行合作、协调和沟通。
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。
• Responds to guest needs and resolves related problems就客人的需求做出反应并解决相关问题。
• Supervises and directs Reception and Reservations personnel.对接待部和预订部工作人员进行监督和指导。
• Supports and assists Front Office personnel and all departments at peak periods.在高峰期向前厅部工作人员和其它所有部门提供支持和协助。
• Ensures VIPs and priority club guests receive special attention保证贵宾和优悦会会员受到特别关照。
• Inspects front of house and back of house regularly for cleanliness.定期检查一线各部门和二线各部门的清洁状况。
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.协助客户关系部门迎接贵宾，为其安排房间并在其离店时送行。
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.监督员工的行为、制服穿着、卫生和外表形象。
• Provides input for Front Office meetings.为前厅部会议提供信息 。
• Promotes inter-hotel sales and in-house facilities.促进店际销售及推销酒店内的设施。
• Checks billing instructions and monitors guest credit检查结帐说明并监督客人信用情况。
• Analyses and approves discounts and rebates.分析和批准打折相关事宜。
• Analyses the rate variance report to ensure rooms revenue control分析房价差异报告以保证控制客房收入。
• Takes action with the Property Management Systems （PMS） in emergency situation.在紧急情况下使用酒店管理系统（PMS）。
• Fully conversant with all hotel emergency procedures.熟知酒店紧急情况所有处理程序。

Experience –经验
• 2 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
拥有2年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。 

  上海舜地实业集团酒店管理有限公司成立于2014年，隶属于上海舜地实业集团有限公司，总部设舜地三和园酒店集团成立于2014年，隶属于上海舜地实业集团有限公司，总部设于中国上海。“舜地·三和园”酒店品牌目前正在稳步推进酒店集团化连锁经营，并在国内外打造“舜地·三和园”酒店品牌的高端精品商旅酒店、精品度假酒店以及高端酒店式公寓、精品民宿等业态，同时通过收购酒店物业、委托管理、特许经营等多种形式进行战略性扩张。“舜地·三和园”酒店品牌将以江、浙、沪为中心辐射全国及海外地区，“舜地·三和园”酒店品牌也正在一步步走向世界，并努力成长为优质的国际化酒店品牌。SHUNDI SHY Hotel & Resorts Group was established in 2014, affiliated to Shanghai Shundi Industrial Group Co., Ltd., with its headquarter sited in Shanghai, China. SHUNDI SHY Hotel & Resorts Group has steadily promoted its hotel group chain business, by creating "SHUNDI SHY" hotel brand as upscale Boutique Business Hotels, Boutique Resorts, upscale Service Apartments, Boutique Hometel etc. at home and abroad, and carry out strategic expansion through the acquisition of hotel properties, management contracts, franchise and other forms. "SHUNDI SHY" Hotel brand will radiate to the whole country and overseas with Jiangsu, Zhejiang and Shanghai as the center, and step by step go to the world, grow into a high-quality international hotel brand.    舜地三和园酒店集团一直秉承中国传统“和”文化，构建“和谐”舜地大家庭。致力于打造满足商旅、休闲、度假需求的精品连锁酒店，以优雅的环境、花园式庭院、高端优质床品、国际品牌卫浴、健康美食理念、休闲商务中心、专业的会议宴会服务等，为您带来舒适的商旅度假体验。SHUNDI SHY Hotel & Resorts Group has been adhering to the traditional Chinese "harmony" culture and building a "harmonious" SHUNDI family, committed to creating a boutique hotel chain to meet the needs of business, travel, leisure and vacation. With an elegant environment, garden courtyard, high-quality bedding amenity, international brand bathroom facility, healthy food concept, leisure business center, professional conference & banquet services, etc., our hotel and resorts will bring you a comfortable business and vacation experience.   公司现正在成长发展中，急需大量酒店优秀人才加入。在这里，不仅是一份工作，更是一份发展的事业，如果您已经准备扬帆启航，舜地三和园酒店将是您职业生涯更好的起点和平台The company is now growing and developing, and it is urgent to have a large number of excellent hotel talents to join. If you are ready to set sail, the Shundi Sanheyuan Hotel will be a better starting point and platform for your career.