餐厅经理 Outlet Manager
8千-1.2万
停止招聘
发布于 2023-06-27
餐厅经理 Outlet Manager
8千-1.2万
北京 | 5年以上 | 学历不限 | 招2人
停止招聘
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

作为餐厅的营业经理和市场专员,依照酒店标准确保餐厅成功运作并独立盈利

To function as the Business Manager and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable.

 

确保餐饮部运作符合其酒店策略,适当执行酒店规章。

Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.


监督部门营运手册的准备和更新的工作。

Oversees the preparation and update of individual Departmental Operations Manuals.


定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。

Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

 

确保所有员工遵循品牌承诺并始终提供优异的对客服务。

Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.


确保员工同样在适当的时候为其他部门的内部客人提供优质服务。

Ensures that employees also provide excellent service to internal customers in other departments as appropriate.


礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.


与客人和同事保持基于良好工作关系的互动接触。

Maintains positive guest and colleague interactions with good working relationships.


与客人建立并保持良好的客户关系。

Establishes a rapport with guests maintaining good customer relationships.


在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。

Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.

 

以主要的业绩表现指数为基础对成本进行预先管理控制,适当的时候让各个部门经理参与其中。

Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.


确保使用新技术和设备,简化工作系统提高工作效率。

Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

 

不断寻求市场和公关方面的机会以加强关注力并最终带来生意。

Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.

 

对于客户调查结果做出回应并落实相应的改善措施。

Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.


确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。

Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

 

经常查证餐饮准备中仅可用新鲜的产品。

Frequently verifies that only fresh products are used in food and beverage preparation.


针对每日营运和质量控制与厨房密切沟通。

Liaises with the Kitchen and Beverage Department on daily operations and quality control.


监督和协助所有餐饮部员工的聘用和筛选。在招聘时遵循酒店指示,在筛选员工时以能力基础进行选择。

Oversees and assists in the recruitment and selection of all Food and Beverage employees.   Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees.

 

监督餐饮部所有员工的守时性和仪容仪表,确保他们根据酒店和部门的仪容仪表要求身着正确的制服并保持高标准的仪容仪表和个人卫生状况。

Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.


指导员工进行年度表现评估,支持他们的职业发展目标。

Conducts annual Performance Development Discussions with employees and to support them in their professional development goals.

与培训经理和部门培训员协调下为员工制定计划并落实有效的培训课程。

Plans and implements effective training programmes for employees in coordination with the Training Manager and Departmental Trainers.


其他要求
语言能力:英语-熟练 中国普通话-精通
计算机能力:良好
比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
东城区东长安街33号
导航
职位联系人
周先生
招聘副经理
对这个职位感兴趣? 最佳东方APP扫一扫 直接和HR聊一聊吧~
--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Commanding a prestigious address on Chang’an Avenue, Beijing Hotel NUO is one of China’s most historic luxury accommodations, standing proud through a century of boundless change. From the grand French facade to its broad marble staircase, polished 1920s dance floor and period-styled rooms and suites, Beijing Hotel NUO is a unique treat for guests with a passion for old-world sophistication. Sophisticated dining is a hallmark of the NUO brand. From East 33 to Writers Bar, our culinary team using carefully sourced ingredients and brings years of fine dining craft and inspiration to each dish. Beijing Hotel NUO also offers a uniquely historic setting for executive board meetings, product launches, gala dinners and weddings. Hotel prides itself on flawless planning, tailored service and creative catering to deliver memorable events that exceed expectations.       北京饭店诺金位于中国首都-北京的市中心,是中国历史最悠久的奢华酒店之一,毗邻昔日皇宫紫禁城,漫步五分钟即可抵达天安门、人民大会堂、国家大剧院,与繁华的王府井商业街仅咫尺之遥。        1917年酒店正式营业,以当时领先的电梯、独立卫浴设施、电话以及私密贴心的服务,令全国瞩目。当年的“作家酒吧”,曾为剧作家萧伯纳,诗人泰戈尔,学者郭沫若先生注入无数创作灵感。孙中山先生,蒙哥马利元帅等对中国及世界历史进程产生影响的先驱也曾下榻于此。建国初期,毛泽东,周恩来,朱德等国家领导人也曾在此宴请、接见外宾。酒店拥有九间传承套房,均以曾下榻的中外历史人物命名,房间至今仍保留着当年的陈设。        从高雅的法式外墙到宽敞的大理石楼梯,从上世纪20年代保留至今依旧光可鉴人的舞池到风格各异的客房和套房,北京饭店诺金不断吸引着那些钟爱古典精致美感的客人。 北京饭店诺金致力于打造地道风味佳肴。东33餐厅及作家酒吧的厨师团队将久经锤炼的烹饪工艺和创意灵感完美结合,为您精心奉上每一道菜品。        北京饭店诺金还为举办董事会会议、产品发布、庆典晚宴及婚礼提供了独具一格的会议场地。诺金以量身定制的会议服务和创意的餐饮佳肴为傲,为客人提供超出预期的难忘体验。
东城区东长安街33号
导航
联系我们
  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
  • 服务邮箱:service@veryeast.com
  • 联系我们

扫码下载最佳东方APP

扫码关注最佳东方微信号

未经veryeast.cn同意,不得转载本网站之所有招聘信息及作品 | 最佳东方版权所有©2003-2021
请输入下方图形验证码
请输入图形验证码
确定