餐厅副经理
1万-1.5万
停止招聘
发布于 2019-08-29
餐厅副经理
1万-1.5万
上海 | 5年以上 | 本科 | 招1人
停止招聘
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职位描述

  JD:

1. Operation / Communications

- Monitor and ensure smooth operations

- Maintain consistency in quality of food / beverage / service / cleanliness of sections appointed 

- Constantly obtain customer feedback during operations to ensure satisfaction

- Proper and tactful handling of verbal complaints from customers 

- Ensure effective communication within sections appointed and with other divisions

- Conduct / attend F&B divisional and departmental meetings as required

- Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage 

- Ensure general maintenance of sections appointed and follow up on work order forms.

- Recommend improvements in all aspects of their appointed sections as appropriate

- Update the log book for respective section and submit to division head daily


2. Fire & Life Safety 

- Ensure that staff are aware of and applies the procedures concerning restaurant fire and life safety / emergency procedure.


3. Hygiene and Sanitations

- To ensure that staff applies the necessary precaution with regards to the restaurant food safety and hygiene standards.


4. Staffing and Training 

- Review guest feedback / critique forms / outlet log books on operational issue / P&L statement in order to :

* Implement measures for improvement in food / beverage / service 

* Identify training required (e.g. up-selling skills)

- Co-ordinate with the Chef in sections appointed on planning of promotions / menu planning / staff training (as applicable )

- Participate in effective staff management ( staff hiring / termination / transfers / overtime ), with approval from division head 

- Submit weekly staff roster / training schedule to division head 

- Enforce staff motivation and team building 

- Observe staff individual performance / grooming / punctuality, and performs staff appraisals / disciplinary actions if required.


5. Cost Control

- Liaise with stewarding department on quarterly inventory taking / costs / breakage 

- Approves food / beverage / general requisitions / transfer forms in sections appointed and be aware of costs involved

- Practice economy of food, beverage, paper supplies, electricity and water (practice recycling whenever possible )

- Present the section P&L statement to division head monthly (if applicable)

- Implement appropriate and effective measures to improve control of costs / expenses / labor


6. Encourage team participation

- Achieve productivity by maximizing the use of team synergies

-        Show concern for dignity, self-esteem, welfare and contributions of all employees, while demanding performance

-        Develop teams to have the skills to be empowered to influence and be involved in issues that affect work; promote an environment, system and practices that enable this level of participation

-        Coach others to allow those who are able, to take responsibility for tasks and outcomes.

-        Work effectively with those outside of formal line authority to achieve organizational goals

-        Establish systems that encourage clear, timely and accurate information about the organization and operations between employees at all levels to enhance decision-making processes

 

7.      Guest Relation

-        To ensure guest satisfaction by actively asking guest feedback

-        Maintain an up to date guest history ,file and making list of the restaurant

-        To develop good relationship with regular guests

-        To handle any guest complaint effectively and diplomatically while recovering to delight

 

8.       Personal Grooming

-        To maintain personal grooming in accordance with THE TWINS grooming standard , ensure that all staff are follow up restaurant grooming standard

 

9.      Product Knowledge

-        Familiar with all products knowledge

-        Ensure that staff are trained and tested of product knowledge

 

10.    SOP/P&P

-        Ensure all SOP-P&P are followed accordingly

-        Revise or update SOP-P&P’s base on the operational equipment

-        Ensure that all staff are trained on updated SOP-P&P’s and are consistently following them 

        

11.    Systems

-        Familiar with Restaurant internal systems such as POS machine and HR systems


Requirements:

1.       Previous experience in a fine-dining restaurant and/or 5 Star Hotel

2.          Able to work in flexible shifts

3.          College degree above


其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
年龄要求:27-33岁
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公司地址
静安区
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职位联系人
傅小姐
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该企业7天内简历处理的比例
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  • 餐饮业--西式餐饮
    行业
  • 50-99人
    规模
  • 中外合营(合资.合作)
    企业性质
双立人全球首家餐厅The Twins  双立人德国双立人创立于1731年,是世界知名的刀具、锅具制造商,也是摩登厨房及餐桌美学的实践探索者。如今双立人的产品与服务受到中国消费者的广泛认可。  Cornelia Poletto她是德国排名第一的女厨师,亦是德国家喻户晓的美食选秀节目《The Taste》唯一的女性导师,及超人气美食节目的跨界主持人。她擅长地中海风情烹饪,挑剔食材,关注食物的新鲜与健康。她与弟子Felix Neumann共同打理中国上海The Twins餐厅。 餐厅理念The Twins餐厅由双立人及Cornelia Poletto联合管理,这间中西融合的餐厅位于双立人之家(全球旗舰店)二楼,由米兰设计师Matteo Thun与Antonio Rodriguez共同设计。地中海风情的诱人美馔,分别在Casual Dining 休闲餐厅和Fine Dining 精致餐厅里绽放呈现,午市侧重商务套餐,晚间则由创意单点美食领衔。而活色生香的Food Bar 生鲜吧供应新鲜生蚝、龙虾及西班牙伊比利亚黑猪火腿。餐厅中设有双立人美食学院Gourmet School,缔造“社交厨房”的烹饪文化。餐厅及厨房内所用器物,多为双立人集团旗下品牌。  The Twins by Cornelia Poletto地址:静安区石门一路286号兴业太古汇双立人之家全球旗舰店2楼营业时间:午餐 11:30 - 13:30 ;晚餐17:30 - 22:00餐厅电话:021-52555659   简历投递邮箱:hrtwins@zwilling.com.cn 
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