MAIN RESPONSIBILITIES of GSM:
Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements
To ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times. Follow company policies and procedures, maintain confidentiality of proprietary information and protect company assets.
MAJOR FUNCTION & RESPONSIBILITIES of GSO:
To supervise front desk agent and concierge bellboy and ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times. Follow company policies and procedures, maintain confidentiality of proprietary information and protect company assets.

杭州锦辰酒店位于杭州西湖区文二路与学院路交叉口，与杭州黄龙体育中心相隔不远，毗邻杭州新西湖十景“黄龙吐翠”黄龙洞，距离西湖景区与西溪湿地公园仅20分钟车程，临近黄龙公交中心站与杭州汽车西站、地铁2号线学院路口站。周边金融商业科技大楼林立、娱乐场所集中，地理位置优越，出行便利。 我们以星级标准精心打造奢华商务酒店，由HF风恒国际机构负责室内设计，装饰风格独特且具奢华艺术。共有客房126间，风格各异，温馨舒适，配套设施齐全，，致力为宾客营造一个舒适、简约、温馨的差旅体验。 酒店大堂位于一楼，客房分别在酒店二至八层。二楼的自助餐主要以杭帮菜为主，均由行家料理，自由选择。酒店拥有大小规格的会议室共二个，功能各异，可提供无线WIFI、投影、音响等服务，是您商务会谈的极佳选择。 我们本着“宾客至上，服务第一”的经营理念，视宾客为上帝，为您提供“热情、周到、文明、礼貌、快捷、安全、规范”的服务。锦辰酒店全体员工热情恭候您的光临！