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Responsible for safe transfer of guests from all determined locations
负责将客人从所有指定地点安全送达
Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day
凭借令人愉快的性格和有效的沟通技巧取得客户的满意,并且总要主动与客人打招呼
Maintain good knowledge of the city routes locations and hotel facilities
熟知城市路线、地点和酒店设施
Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required
知晓航班时间,并按客人要求协助其处理和装载行李
Maintain a high standard of personal hygiene and be well groomed and well dressed at all times
保持个人卫生, 随时保持个人形象和穿着整洁
Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance
尽力熟知客人的名字,特别是熟客和长包房的客人,注意观察情况以向客人提供协助
Assist in valet parking when not assigned any duty
在没有工作任务时协助代客泊车
Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests
熟知酒店设施和服务情况,并以此向客人推销酒店
Keep abreast of activities in your city which may affect driving times or routes and relay this to management
了解所在城市的活动,如发现可能影响驾驶时间或路线的情况应向管理层汇报
Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards
负责载客车辆的保养和清洁,并按照酒店形象标准对车辆进行维护
Performs other duties as may be assigned by the Rooms Division Manager
执行房务部经理可能分派的其它任务
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