招聘西餐厅副经理 Assistant ADD Manager（服务经理-餐饮部 Service Manager - Food & Beverage）

岗位职责/Job Responsibilities
- 确保完成月度和年度的个人目标和餐厅收入。
   Ensure to achieve the monthly and annual personal target and the outlet’s revenue.
- 不断努力建立新客户，同时保持现有客人的忠诚度，并协助创造新的促销活动，以最大限度地提高出口利润。
   To continually strive to build up new customers, at the same time retain the loyalty of current guests and assist in creating innovative new promotions in order to maximize outlet profit.
- 以礼貌和高效的方式处理所有客人和内部客户的投诉和询问，确保问题得到满意的解决。
   Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- 与客人建立融洽的关系，保持良好的客户关系。
   Establish a rapport with guests maintaining good customer relationships.
- 以支持和灵活的方式与其他餐厅经理紧密合作，关注酒店整体的成功和客人的满意度。
   Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- 监督及确保餐厅的服务标准
   Supervise and ensure outlet service standard
- 监督服务设备的维护保养
   Supervise the maintenance of service equipment
- 确保对员工所实施的培训是需要分析的，以及培训方案需要计划，之后监督其达到要求。
   Ensures training needs analysis of colleagues is carried out and training programs are designed and implemented to meet needs.
- 与员工定期沟通，保持着良好关系。
   Regularly communicates with staff and maintains good relations.

岗位要求/Job Requirements
- 相关工作经验5年或以上。优先考虑具有筹备酒店经验。
   Min. 5 years relevant working experience in international hotels. Priority to have pre-openning experience.
- 良好的英语书面及口语沟通能力。
   Fluent in written and spoken English.
- 良好的沟通能力和问题解决能力。
   Good communications and problem solving skills.
- 良好的领导力，有团队合作精神。
   Strong leadership and a team player.
- 食品服务许可或当地政府规定的有效的卫生或健康上岗证。
   Food service permit or valid health/food handler card as required by local government.

- 温馨提示：投递简历时请务必附上近期证件照。

Kindly remind: Please attached your latest photo on your CV when you apply for us.

苏州园区香格里拉坐落于苏州工业园区协鑫广场，共有303 间现代风格的客房及套房。酒店所在的协鑫广场是一处集地标酒店、零售店铺及住宅空间为一身的城市综合体。酒店客房坐拥金鸡湖的水光山色，内饰装潢尽显艺术不凡品味。酒店地处园区黄金地段，交通便利，可方便前往苏州市内多处文化及休闲景点，是您在城中的理想下榻之选。位于酒店 31 层的豪华阁贵宾廊提供一系列个性化升级礼遇，为商务及休闲宾客营造一方都市之中的清静绿洲。酒店内的两家餐厅分别供应正宗淮扬美食及缤纷环球菜品，可满足高档或休闲餐饮需求。餐厅内设有剧院式现场烹饪台及私人用餐区，同时供应环球自助餐及精品单点菜单。结束了一天的工作或观光，宾客可以在环境优美、功能完善的健身及休闲设施中放松身心——在室内恒温泳池畅快潜游，在健身房塑造理想体态，或者在水疗护理的温柔呵护中深深沉醉。· 303间客房与套房· 两家餐厅及大堂酒廊· 邻近金鸡湖风景区、苏州国际博览中心及苏州文化艺术中心。 Featuring 303 contemporary guestrooms and suites, Shangri-La Yuanqu, Suzhou is housed in GCL Plaza, a landmark hotel, retail and residential development. The hotel features art-infused rooms with sweeping views of the nearby Jinji Lake. Its prime location, within the heart of Suzhou Industrial Park, offers easy access to Suzhou’s many cultural and lifestyle attractions, serving as your carefree urban haven to call home while in the city.The Horizon Club Lounge, located on the 31st floor, is an oasis of enhanced personalized privileges for business and leisure travellers alike. The hotel’s 2 restaurants present fine-dining and casual culinary journeys with authentic Huaiyang cuisine as well as diverse global flavours. Dining options encompass theatrical live-cooking stations, private dining, international buffets and exquisite a la carte selections.Unwind after a day of business or sightseeing in the stylish and comprehensive fitness and recreation facilities. Enjoy a refreshing dip in the indoor heated pool, stay in shape with a workout, any hour of the day, or wind down with a blissful luxury spa ritual. · 303 rooms and suites· 2 restaurants and lobby lounge· Adjacent to Jinji Lake, Suzhou Expo Centre and Suzhou Culture and Arts Centre