招聘主管-大堂吧（Servic Leader-Lobby Lounge）_苏州园区香格里拉招聘信息-最佳东方

岗位职责/Job Responsibilities
- 与员工建立起有效的沟通机制，通过努力的工作来得到员工的信任和尊重。
    Establish effective communication with Associates to gain their trust and respect through his/her hard work.
- 协助他人工作，来确保客人的满意。对新人和同事，要协助进行有效的培训。
    Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates.
- 通过轮换调配来确保区域划分公平。处理日常相关事务。（比如排班，时间调整等等）。
    Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)
- 按照经理检查单来管理考勤。
    Open and close shift in accordance with Manager’s Checklist.
- 在换班期间，协助服务，定餐位，与厨房沟通，以及争取所有客人交谈，来确保客人满意。
    During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
- 准时并礼貌的递送所有的点单，通过与客人的接触和对客人区域的清洁，来树立一个积极正面的形象。
    Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
- 培训，保持，并实施己庄所有的服务标准。
    Train, maintain and enforce all Service Standards.

岗位要求/Job Requirements
- 良好的英语书面及口语沟通能力。
    Fluent in written and spoken English.
- 至少拥有2年的酒店工作经验
    Minimum 2 years work experience hotel operations.
- 拥有解决问题、行政管理和人际交往能力
    Good problem solving, administrative and interpersonal skills are a must.
- 食品服务许可或当地政府规定的有效的卫生或健康上岗证。
    Food service permit or valid health/food handler card as required by local government.
- 温馨提示：投递简历时请务必附上近期证件照。
   Kindly remind: Please attached your latest photo on your CV when you apply for us.

苏州园区香格里拉坐落于苏州工业园区协鑫广场，共有303 间现代风格的客房及套房。酒店所在的协鑫广场是一处集地标酒店、零售店铺及住宅空间为一身的城市综合体。酒店客房坐拥金鸡湖的水光山色，内饰装潢尽显艺术不凡品味。酒店地处园区黄金地段，交通便利，可方便前往苏州市内多处文化及休闲景点，是您在城中的理想下榻之选。位于酒店 31 层的豪华阁贵宾廊提供一系列个性化升级礼遇，为商务及休闲宾客营造一方都市之中的清静绿洲。酒店内的两家餐厅分别供应正宗淮扬美食及缤纷环球菜品，可满足高档或休闲餐饮需求。餐厅内设有剧院式现场烹饪台及私人用餐区，同时供应环球自助餐及精品单点菜单。结束了一天的工作或观光，宾客可以在环境优美、功能完善的健身及休闲设施中放松身心——在室内恒温泳池畅快潜游，在健身房塑造理想体态，或者在水疗护理的温柔呵护中深深沉醉。· 303间客房与套房· 两家餐厅及大堂酒廊· 邻近金鸡湖风景区、苏州国际博览中心及苏州文化艺术中心。 Featuring 303 contemporary guestrooms and suites, Shangri-La Yuanqu, Suzhou is housed in GCL Plaza, a landmark hotel, retail and residential development. The hotel features art-infused rooms with sweeping views of the nearby Jinji Lake. Its prime location, within the heart of Suzhou Industrial Park, offers easy access to Suzhou’s many cultural and lifestyle attractions, serving as your carefree urban haven to call home while in the city.The Horizon Club Lounge, located on the 31st floor, is an oasis of enhanced personalized privileges for business and leisure travellers alike. The hotel’s 2 restaurants present fine-dining and casual culinary journeys with authentic Huaiyang cuisine as well as diverse global flavours. Dining options encompass theatrical live-cooking stations, private dining, international buffets and exquisite a la carte selections.Unwind after a day of business or sightseeing in the stylish and comprehensive fitness and recreation facilities. Enjoy a refreshing dip in the indoor heated pool, stay in shape with a workout, any hour of the day, or wind down with a blissful luxury spa ritual. · 303 rooms and suites· 2 restaurants and lobby lounge· Adjacent to Jinji Lake, Suzhou Expo Centre and Suzhou Culture and Arts Centre