岗位职责
To be familiar with all Shangri-La’s hotel policies and procedures.
To be well-versed with the facilities and services offered by the hotel.
To Master all kinds of room rate (published rate, contract rate) and physical attributes, breakdown /configuration, benefits and amenities, …etc.
Establish personal sales goals and be responsible for a representative selection of key accounts for travel agent and government.
In conjunction with the DOSM, DOEM and Other department heads, maximize rooms inventory and catering space identify opportunities for focused sales programs.
Coordinate group room forecasts and prospects with the and reservations department so as to help hotel achieve maximum capacity room use.
Assess margin contribution of group business to maximize contribution from available public space.
Maintain close, frequent, open communication with the Director of Marketing and other Marketing department heads.
Maintain supportive, timely communication with Regional Sales Offices and other Shangri-La Hotel.
Coordinate communication between Sales Department and operating department of hotel. To update operating department of the hotel ensure awareness of booking and sales programs.
Maintain timely and responsive communication with accounts and prospects.
Marketing Planning Participate in the development and execution of the hotel marketing plan.
Sales Administration Director and administer the sales programs of the hotel.
熟悉香格里拉酒店的所有政策和程序。
熟悉酒店提供的设施和服务。
掌握各种房价(公布价格、合同价格)和物理属性、细分/配置、福利和便利设施等。
制定个人销售目标,并负责为旅行社和政府选择具有代表性的关键客户。
与DOSM、DOEM和其他部门负责人一起,最大化房间库存和餐饮空间,确定重点销售计划的机会。
与预订部协调集团客房预测和前景,以帮助酒店实现最大容量的客房使用。
评估集团业务的利润贡献,以最大限度地利用可用公共空间。
与营销总监和其他营销部门负责人保持密切、频繁、公开的沟通。
与区域销售办事处和其他香格里拉酒店保持及时的支持性沟通。
协调酒店销售部门和运营部门之间的沟通。更新酒店运营部门,确保了解预订和销售计划。
与客户和潜在客户保持及时、及时的沟通。
营销计划参与酒店营销计划的制定和执行。
销售行政主管并管理酒店的销售计划。
岗位要求
Has good organizational skills
Selling and Computer knowledge
Communicates with fluency in English as well as the local language
Has team management experience.
Has experience in Hotel Sales & Marketing
Mature and has good logic.
Upholds professional values, ethics and integrity at all times
具有良好的组织能力
良好的销售能力和计算机知识
能用流利的英语和当地语言进行交流
具有团队管理经验
有酒店市场销售部工作经验
成熟及良好的逻辑思维能力
始终秉持专业价值观、职业道德和诚信
苏州园区香格里拉坐落于苏州工业园区协鑫广场,共有303 间现代风格的客房及套房。酒店所在的协鑫广场是一处集地标酒店、零售店铺及住宅空间为一身的城市综合体。酒店客房坐拥金鸡湖的水光山色,内饰装潢尽显艺术不凡品味。酒店地处园区黄金地段,交通便利,可方便前往苏州市内多处文化及休闲景点,是您在城中的理想下榻之选。位于酒店 31 层的豪华阁贵宾廊提供一系列个性化升级礼遇,为商务及休闲宾客营造一方都市之中的清静绿洲。酒店内的两家餐厅分别供应正宗淮扬美食及缤纷环球菜品,可满足高档或休闲餐饮需求。餐厅内设有剧院式现场烹饪台及私人用餐区,同时供应环球自助餐及精品单点菜单。结束了一天的工作或观光,宾客可以在环境优美、功能完善的健身及休闲设施中放松身心——在室内恒温泳池畅快潜游,在健身房塑造理想体态,或者在水疗护理的温柔呵护中深深沉醉。· 303间客房与套房· 两家餐厅及大堂酒廊· 邻近金鸡湖风景区、苏州国际博览中心及苏州文化艺术中心。 Featuring 303 contemporary guestrooms and suites, Shangri-La Yuanqu, Suzhou is housed in GCL Plaza, a landmark hotel, retail and residential development. The hotel features art-infused rooms with sweeping views of the nearby Jinji Lake. Its prime location, within the heart of Suzhou Industrial Park, offers easy access to Suzhou’s many cultural and lifestyle attractions, serving as your carefree urban haven to call home while in the city.The Horizon Club Lounge, located on the 31st floor, is an oasis of enhanced personalized privileges for business and leisure travellers alike. The hotel’s 2 restaurants present fine-dining and casual culinary journeys with authentic Huaiyang cuisine as well as diverse global flavours. Dining options encompass theatrical live-cooking stations, private dining, international buffets and exquisite a la carte selections.Unwind after a day of business or sightseeing in the stylish and comprehensive fitness and recreation facilities. Enjoy a refreshing dip in the indoor heated pool, stay in shape with a workout, any hour of the day, or wind down with a blissful luxury spa ritual. · 303 rooms and suites· 2 restaurants and lobby lounge· Adjacent to Jinji Lake, Suzhou Expo Centre and Suzhou Culture and Arts Centre