招聘前厅部副经理 Assistant Front Office Manager_苏州园区香格里拉招聘信息-最佳东方

岗位职责/Job Responsibilities
- 协助前厅部经理的各方面工作
   Assists the Front Office Manager in all aspects of their duties
- 参与起草预算，负责部门的收益与亏损。
   Involved inbudget preparations and responsible for Profit & Loss.
- 关注酒店客房可卖情况，团队用房、包价、促销行政楼层客房、提高日租用房收入及提高房间人数使用量，实现酒店可售客房平均收益最大化。
   Maximize hotel revenue by controlling room inventory, group blocking, packages, upselling to Executive Floor Rooms, increasing the late charge policy and doubleoccupancy to maximize RevPar.
- 合理控制各分部的班次人力安排，既保证服务质量，同时也科学地控制人力成本。
   Controlling of the duty roster for sub departments guaranteeing the quality as well asconsidering the highest personnel cost efficiency.
- 督导前厅部员工，以确保来宾被及时的礼貌接待并得到充分的注意和重视
   Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition
- 督导前厅部，特别是客户关系人员，以确保贵宾金环会会员、常客和其它贵宾得到特别关照和尊重
   Monitor Front Office and particularly Guest Relations personnel, to ensure Golden Circle members, known repeat guests and other VIPs receive special attention and recognition

岗位要求/Job Requirements
- 拥有5年以上前厅或宾客服务工作经验，包括管理经验。
   More than 5 years’ experience in front office / guest services or related discipline including supervisory experience.
- 良好的英文口头表达和书面表达能力。
   Facility English in written and verbal communication.
- 熟知酒店管理系统中前厅、客房和收益管理的操作。
   Experience with PM Ssystem in Front Office, Housekeeping and Revenue Management would be anadvantage.
- 出色的沟通能力和人际关系技巧并时刻保持良好的专业形象。
   Excellentcommunication and inter-personal skills with superb presentation and grooming.
- 出色的管理能力并能推行其管理理念。
   Strong management skills and ability to instill those in others.

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苏州园区香格里拉坐落于苏州工业园区协鑫广场，共有303 间现代风格的客房及套房。酒店所在的协鑫广场是一处集地标酒店、零售店铺及住宅空间为一身的城市综合体。酒店客房坐拥金鸡湖的水光山色，内饰装潢尽显艺术不凡品味。酒店地处园区黄金地段，交通便利，可方便前往苏州市内多处文化及休闲景点，是您在城中的理想下榻之选。位于酒店 31 层的豪华阁贵宾廊提供一系列个性化升级礼遇，为商务及休闲宾客营造一方都市之中的清静绿洲。酒店内的两家餐厅分别供应正宗淮扬美食及缤纷环球菜品，可满足高档或休闲餐饮需求。餐厅内设有剧院式现场烹饪台及私人用餐区，同时供应环球自助餐及精品单点菜单。结束了一天的工作或观光，宾客可以在环境优美、功能完善的健身及休闲设施中放松身心——在室内恒温泳池畅快潜游，在健身房塑造理想体态，或者在水疗护理的温柔呵护中深深沉醉。· 303间客房与套房· 两家餐厅及大堂酒廊· 邻近金鸡湖风景区、苏州国际博览中心及苏州文化艺术中心。 Featuring 303 contemporary guestrooms and suites, Shangri-La Yuanqu, Suzhou is housed in GCL Plaza, a landmark hotel, retail and residential development. The hotel features art-infused rooms with sweeping views of the nearby Jinji Lake. Its prime location, within the heart of Suzhou Industrial Park, offers easy access to Suzhou’s many cultural and lifestyle attractions, serving as your carefree urban haven to call home while in the city.The Horizon Club Lounge, located on the 31st floor, is an oasis of enhanced personalized privileges for business and leisure travellers alike. The hotel’s 2 restaurants present fine-dining and casual culinary journeys with authentic Huaiyang cuisine as well as diverse global flavours. Dining options encompass theatrical live-cooking stations, private dining, international buffets and exquisite a la carte selections.Unwind after a day of business or sightseeing in the stylish and comprehensive fitness and recreation facilities. Enjoy a refreshing dip in the indoor heated pool, stay in shape with a workout, any hour of the day, or wind down with a blissful luxury spa ritual. · 303 rooms and suites· 2 restaurants and lobby lounge· Adjacent to Jinji Lake, Suzhou Expo Centre and Suzhou Culture and Arts Centre