• 五险一金
• 人性化管理
• 技能培训
• 岗位晋升
• 包吃包住
• 管理规范

 
·           负责促进高效率的通讯，为客人和酒店内的人员和外部的通信。
Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.
·           按部门程序自信地运作切换面板控制台、 分页系统和相关的计算机设备。
Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.
·           快速、礼貌、准确地连接本地及国际电话。
Connects local and international calls quickly, courteously and accurately.
·           准确地处理叫醒电话，无论是自动叫醒或是私人叫醒电话。
Handles wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.
·           熟知所有紧急事件处理程序，在酒店重大事件或突发问题时，仍能平静、报警、高效并保持专业精神。
Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.
·           促进和维护商务环境，确保背景噪音最小和避免类似头戴耳机中的谈话声音。
Contributes and maintains business-like working environment ensuring minimal background noise and conversation which could be transmitted through sensitive headsets.
·           向顾客、员工和呼入电话提供优质服务
Provides quality service to guests, staff, and incoming calls and a wide range of information pertaining to the hotel and activities in and around the city.
·           记录并报告在转变或提交所有相关信息各种问题于换班接线员
Reports and logs various problems which occur during the shift and passes all relevant information to relieving operator on commencement of duty.
 
·           为顾客和酒店工作人员接收和发送快递。
Accepts and relays messages for guests and hotel personnel.
·           在任何时候展现礼貌、有好的服务形象。
Projects the image of courteous, friendly service at all times.
·           回答并接通所有酒店内外来电
Answers and connects all incoming calls from both in and out of house.
·           完全精通所有的酒店产品和服务，以高效、 礼貌的方式处理客人的问询。
Be fully conversant in all hotel products and services in order to handle guest enquiries efficiently and courteously.
·           必要时向顾客提供普通信息。
Provides general information to guests when necessary.
·           为客人准确地留言、叫醒服务、简单预订和处理顾客需求。
Takes accurate messages, morning call requests, simple reservations and orders for/from guests.
·           确保在所有时间所有请求正确并快速地传递到相关部门。
Ensures that all requests are accurately and quickly relayed to the correct department at all times

如果您喜欢微笑，愿意为客人提供非凡的服务，真挚地付出每一份热情，创造经典的开心元素，带给客人自然的入住体验。如果您是一个真诚的伙伴，能够在团队中互相合作，彼此信赖，并期待在一家国际公司内通过不断学习，成长和发展，充分发挥您的才干和潜能，我们诚邀您的加盟。 裕景大饭店位于浦东陆家嘴金融贸易区中心，交通便捷。毗邻地铁四号线、十四号线，步行几分钟即可搭乘地铁二号及六号线。借助大连路、延安路和复兴东路隧道的便利，数十分钟内即可抵达浦西。裕景大饭店拥有460间豪华舒适的客房，从每间客房或套房的不同角度都可俯瞰浦江美景和繁华的都市景观。匠心独具的浴室内设有独立的淋浴和带液晶电视的盆浴区域，豪华的超大浴缸将给您带来无与伦比的沐浴享受。饭店客房楼层的另一个亮点是中庭设计——每二层中间有一个独立的会客厅，幽雅的环境，精美的装饰，为下榻的宾客提供一个会客、畅谈的理想场所。行政楼层可谓是为要求严谨的商务旅客其度身定制。裕景大饭店的行政楼层客房装潢豪华，并配备一系列个人化服务，提供免费的本地电话服务、早餐及鸡尾酒等，在行政酒廊可享受免费上网服务。贵客登记入住手续在饭店顶层、楼高３层的行政酒廊进行，由一座五彩灯光装饰的楼梯连接。在中庭位置更设有天窗引入天然光线，宾客可在此悠闲徜徉。 无论阁下为商务旅客或会议伙伴，都必定能深深体会到饭店体贴且具创意的服务。裕景大饭店精致的艺术品摆设、造型典雅独特的水晶吊灯、以及在家具及装潢中处处流露的创新设计点子，让饭店在同类型的酒店中脱颖而出，更令宾客赞不绝口。Strategically and conveniently located on Pudong Avenue in the heart of Lujiazui Finance and Trade Zone The Eton Hotel Shanghai is just a 10 minute drive from the Shanghai New International Expo Centre and 30 minutes from Pudong International and Hongqiao Airports. The Hotel is conveniently accessible to all major attractions in Shanghai, direct by Subway Metro Line No.4 and No.14.This  stunning  hotel offers 460 luxurious guest rooms and suites with  spectacular  metropolitan views  Well appointed  bathrooms are  equipped  with separate  shower and bath. The  unique & spacious  atrium   between   everyother floor adds an extra dimension to this exquisite hotel.For the discerning corporate traveler the Executive Floor is a must! Luxuriously appointed rooms and suites are further complemented by a range of personalized services including complimentary internet access, free local calls, complimentary breakfast and cocktails and more. Personalized check-in is done in the spectacular 3 storey Executive Lounge on the uppermost floors. Meet and relax in the comfort of this distinctive Lounge, connected by an optically lit glass staircase and bathed in natural light from a centrally located skylight.Whether you are a business traveler or a meeting planner, you’ll be amazed at the innovative and intuitive touches that have gone  into lifting this Hotel to a cut above the rest!  Exquisite artwork distinctive and  artful  chandeliers and  meticulous  planning of  innovative design concepts in furniture and fittings continually provide the element of surprise.