• 人性化管理
• 岗位晋升
• 管理规范
• 五险一金
• 技能培训
• 节日礼物
• 带薪年假
• 员工生日礼物

The OPERA computer system contains a comprehensive guest history option, and it is the responsibility of the Front Desk Supervisor to ensure that hotel has the best, most accurate and most personalized individual guest histories.
OPERA电脑系统中保存有全面综合的客史资料，前台主管要对酒店的客史档案负有责任。以确保客史档案是最好的、最准确的。
 
Responsible to ensure that all information relating to a reservation is keyed correctly into OPERA and is having the highest quality, and errors are kept to an absolute minimum. This practice will allow the production of true and correct statistical information, which will in turn enhance the overall Hotel operation.
要负责所有的预订资料准确地输入OPERA电脑系统中。要将错误减少到最少。准确真实的统计资料将保证整个酒店的正常运转。
 
Be concerned with staff discipline and staff performance and help to develop skills for all
staff within the section.
监督管理员工的日常工作并帮助本岗位员工提高工作技能。
 
To promote the Accor loyalty program to the guest according to the yearly target.
根据年度指标向客人推荐雅高集团忠诚计划方案
 
To promote the Accor customer survey program to the guest according to the monthly target
根据月度指标向客人推荐雅高客户满意度调查系统

昆山千灯华美达广场酒店位于昆山市千灯镇镇中心，与千灯镇政府、著名风景古镇周庄相邻，交通便利，风景优美。酒店是按国际高品质标准投资兴建的大型涉外商务酒店，美国温德姆酒店集团旗下的华美达品牌特许经营管理，是昆山南部地区目前唯一一家国际品牌高档豪华星级酒店。酒店占地面积6万多平方米，拥有各类舒适豪华客房、套房142间，设有顶级中餐厅、西餐厅及可同时容纳800多人举行各式大型宴会及会议的豪华国际宴会厅，供应各式特色菜和地道美食，足以让每一位中外宾客流连忘返。丰富的娱乐健身设施让您在闲暇之余得到健康的收获。此外，酒店还配备7间面积各异的多功能厅，设施先进、功能完善、服务一流，是宴会及会议的理想之选。