• 五险一金
• 岗位晋升
• 带薪年假
• 技能培训
• 节日礼物
• 员工生日礼物
• 人性化管理
• 管理规范
• 年底双薪
• 包吃包住

Work closely with Guest Service Officer at Front Desk to ensure that guest folios are properly maintained and outstanding balances are under control.
与前台接待紧密合作，确保准确管理客人帐单及所有超额费用处于控制中。
Ensure all folios are settled or transferred (with proper supporting document or authorization) upon guest checkout.
确保客人退房时所有费用已结清或已被转帐(须附有相应的附件或授权)
Follow up with late charges and pending accounts
跟进逃帐及待处理帐。
Review daily high balance report and take appropriate action whenever necessary
每日复核超限额帐户余额报告，并在必要时采取相应措施。
Follow up with Returned Checks
处理跟进退票。
Process all advance deposit refund and credit card refund
处理所有预付押金和信用卡的退款。
Inform A/R Supervisor or Assistant Controller of problem accounts
及时通知应收帐款主管或助理财务总监关于有问题的帐目。
Monitor credit limit of Accounts Receivable
监督管理应收帐款的信贷额度。
 Prepare monthly aging report and analyses
准备每月帐龄分析报告
Ensure all billings and monthly statements are sent timely and accurately
确保及时，准确地发出所有收款帐单和月结帐单。
Make calls on all current and delinquent accounts and maintain call log
电话通知所有挂帐及拖欠帐目的客人，并保存电话记录.
Call on customers’ offices to collect checks and payments.
电话通知客户追收付款。
Update collection result on a daily basis
每日更新收帐记录。
Reply to all the customers’ enquiries relating to payment terms and request for special billing.
答复客户关于挂帐付款及要求特别帐单的咨询。
Respond to all telephone and written enquiries within three working days
在3个工作日答复所有电话和书面的咨询。
Ensure credit policies and procedures are adhered to within departments concerned
确保所有的信贷政策及程序被严格执行。
Follow all SOPs and LSOPs pertaining to Accounts Receivable and Credit Policies
遵守所有关于应收帐款和信贷方面的制度及程序。
Maintain all files and records updated and intact.
完整保存并及时更新所有文件及记录。
To respond to the changes in departmental functions as dictated by the industry, the company or the hotel
适应行业,公司,或者酒店对于部门职责变动的要求
To provide courteous and professional service and to maintain good working relationships with all hotel associates.
提供有礼的，专业的服务以及保持公司同事之间的友好关系。
To have a complete understanding of the hotel associate handbook and to adhere to the regulations contained therein.
充分了解酒店人事手册内容和遵守其中的要求。
To have a complete understanding of the hotel policies relating to fire, safety and hygiene.
充分了解酒店关于防火，安全以及卫生方面的相关政策
To carry out any other duties and responsibilities as assigned.
执行分派的其他工作。

万豪国际集团自1927年创立以来在酒店业享誉盛名。我们一直沿用由万豪先生所订下的简单商业哲学, 此商业哲学的重点就是视我们的同事为最有价值资产, 如我们能善待所有同事, 令他们开心地工作, 这样, 客人亦能得到同事们的悉心照顾。再者，酒店时常保持一个信念，就是令每一位客人离开时均感称心如意。通过大家的通力合作,我们定能保证客人得到物有所值的服务，而我们努力不懈、竭尽所能的服务方式亦希望令所有客人继续支持我们的酒店。MI Inc. has enjoyed great reputation in hospitality industry since its foundation in 1927. We have always been preceding the philosophy made by Mr. Marriott, of which is to regard associates as greatest assets. If we shall be kind to every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is a faith in our hotel to ensure each guest leaving with satisfaction. We are confident to guarantee worthy services to our guests with concerted efforts and expecting further support from all the guests through our unremitting endeavors.烟台鑫广万豪酒店是由上海鑫广集团投资打造的五星级全面服务型高端国际品牌酒店, 极具现代感的亮丽外形, 精致典雅的内装设计, 高品质的硬件设备设施, 每一帧独出心裁的设计，每一处别具匠心的细节都将把烟台鑫广万豪酒店打造为一间备受推崇的酒店， 成为烟台乃至山东省首屈一指的品牌高端酒店代表之作。Marriott Yantai is a 5-star full-service luxury international brand hotel invested by Shanghai Xinguang Group Ltd. With the modern outfit design, exquisite and elegant decoration, top-quality facilities, manifesting our hotel is built with every concerted detail, which no doubt will make this empire the outstanding masterpiece in Shandong Province.以人为本，让员工快乐幸福，是万豪集团的核心价值观之一，因此，善待我们的同仁等于善待我们的客户，我们已准备就绪，期待您在烟台万豪酒店绽放属于自己的光彩。We live up to the idea that ‘Put People First’ and treat our associates decently to make them feel pleasant and sense of belonging which eventually will lead to good result of high guest satisfaction and good profit. We are ready to guide you a successful career in Marriott Yantai.