- 负责检查所有的客房和公共区域的清洁度和整洁度,确保所有的楼层、客房、公共区域包括服务区,布草间,洗手间和后通道都保持良好的卫生、清洁的状态。
- 根据规定的流程对新员工进行工作指导,对员工培训、持续性培训、再培训以及实践培训。
- 执行日常楼层客房和公共区域的检查。
- 确保客房清洁的质量。
- 每天检查夜床服务的质量。
- 每周定期检查工作间,后楼梯,电梯厅,工作区域,确保这些区域的总清洁。
- 定期检查员工的工作,以便维持员工们最好的工作状态。
- 检查所有延迟退房的房间。
- 负责创建和安排特殊的区域清洁。
- 密切检查维护工作的进行。
- 计划安排员工的排班表。
- 确保楼层督导在下班前完成报告及交接班。
- 确保记录本上是最近发生的事情,并在下班前完成报告。
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万豪国际集团自1927年创立以来在酒店业享誉盛名。我们一直沿用由万豪先生所订下的简单商业哲学, 此商业哲学的重点就是视我们的同事为最有价值资产, 如我们能善待所有同事, 令他们开心地工作, 这样, 客人亦能得到同事们的悉心照顾。再者,酒店时常保持一个信念,就是令每一位客人离开时均感称心如意。通过大家的通力合作,我们定能保证客人得到物有所值的服务,而我们努力不懈、竭尽所能的服务方式亦希望令所有客人继续支持我们的酒店。MI Inc. has enjoyed great reputation in hospitality industry since its foundation in 1927. We have always been preceding the philosophy made by Mr. Marriott, of which is to regard associates as greatest assets. If we shall be kind to every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is a faith in our hotel to ensure each guest leaving with satisfaction. We are confident to guarantee worthy services to our guests with concerted efforts and expecting further support from all the guests through our unremitting endeavors.烟台鑫广万豪酒店是由上海鑫广集团投资打造的五星级全面服务型高端国际品牌酒店, 极具现代感的亮丽外形, 精致典雅的内装设计, 高品质的硬件设备设施, 每一帧独出心裁的设计,每一处别具匠心的细节都将把烟台鑫广万豪酒店打造为一间备受推崇的酒店, 成为烟台乃至山东省首屈一指的品牌高端酒店代表之作。Marriott Yantai is a 5-star full-service luxury international brand hotel invested by Shanghai Xinguang Group Ltd. With the modern outfit design, exquisite and elegant decoration, top-quality facilities, manifesting our hotel is built with every concerted detail, which no doubt will make this empire the outstanding masterpiece in Shandong Province.以人为本,让员工快乐幸福,是万豪集团的核心价值观之一,因此,善待我们的同仁等于善待我们的客户,我们已准备就绪,期待您在烟台万豪酒店绽放属于自己的光彩。We live up to the idea that ‘Put People First’ and treat our associates decently to make them feel pleasant and sense of belonging which eventually will lead to good result of high guest satisfaction and good profit. We are ready to guide you a successful career in Marriott Yantai.