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Job Level 岗位级别:Manager 经理
Report To 汇报给:F&B Director 餐饮总监
Position Overview 岗位概述:
In charge of beverage programme: constantly improving beverage revenue, Systematically control cellar stock and cost, standardize internal cost control and transfer record, ensure beverage service to be professional and efficient, and guests’ satisfaction, follow market trend, renew wine list, to ensure premium wine products, assist to Director of Food and Beverage, ensure good social image of wine service, and marketing.
主管酒水营收项目:持续提高酒水收益;均衡管理酒水库存及成本,规范内部成本管理和登记;确保团队酒水服务的专业高效及客人的满意度;关注市场趋势,适时调整和更新酒单,保证为客人提供高品质的产品;协助餐饮总监,确保酒水服务方面的对外专业形象,并协助市场推广和曝光。
The Role 岗位职责:
1. In Charge wine programme, ensure high quality, diversity, and perfect match with current cuisine in restaurant, and try to satisfied requests by most guests
主管酒水项目,确保酒单以高品质,多样化呈现,完美的匹配现有餐厅的菜式,并尽可能满足各种客人的酒水需求,
2. Ensure glassware clean and tidy, ensure beverage service with precision and efficiency, wine list daily maintaining, Ensure cellar clean and tidy,
确保酒杯洁净,确保酒水服务精确高效,酒单日常维护,
3. Updating wine by the glass, follow with market trend and recommendations from suppliers,
跟随市场趋势和供应商推荐,时常更新杯卖酒,
4. Create active wine promotions, to attract guests, and promote revenue growth,
组织安排餐厅团队的月度酒水培训,提升酒水服务和专业知识,
5. Team Building, Sponsorship for WSET2 training, or equivalent knowledge, and organize wine tasting, and master class from outside, constantly improve knowledge, service skills, and upselling, for Sommelier, arrange independently training on regions, wine service, and upselling, etc.,
团队建设,为团队成员提供WSET2或同等级别的酒水培训赞助,并定期组织安排葡萄酒品鉴和大师班,持续提高团队成员的酒水知识,服务水平和销售技巧,对于侍酒师团队,针对性的进行专业产区的系统培训,和酒水服务技巧,推销技巧培训等,
6. Maintaining guests’ loyalty, collect repeat guests’ profile, and update in time, to ensure high satisfaction ,
维护客人忠诚度,搜集并整理回头客客史档案,时常更新,确保客人更高的满意度,
7. Cost and Revenue control: following up monthly and annual financial targets, update pricing category, according to market trend, ensure pouring with precision, ensure cost transfer with record, banquet consumption with summary, control monthly stock variance, ensure low level of slow move, and reasonable par level in cellar,
成本和收益管理,跟进月度和年度财务成本和收益指标,根据市场趋势更新定价策略,确保酒水服务用量的精准,确保成本调拨和宴会消耗准确及时的记录,确保月度盘点差异在合理可控范围,确保酒窖库存及慢销售酒库存合理化,
8. Ensure preparation of wine events, banquets on wine part,
确保宴会的酒水准备工作,
9. Ensure good social image, good comments on wine part,
确保餐厅及酒店在酒水方面,良好的对外公众形象和网络媒体上的评论
Originally built in the 1930s by French real estate company Foncière et Immobilière de Chine, the Jian Ye Li estate located within the historical and cultural preservation zone of the Xuhui District is comprised of the ultra-luxury Capella Shanghai, Capella Residences and The Gallery, a retail destination for lifestyle brands. Sensitively restored for the affluent clientele, these “shikumen” buildings are a marriage of traditional Shanghainese and Western architectural styles which first appeared in the 1860s. Due to Shanghai’s rapid development, original “shikumen” houses are a rarity against the glistening skyscrapers and modern architecture. The Jian Ye Li estate is a showcase of Shanghai’s residential heritage featuring Chinese courtyard houses with Parisian flair. 坐落在徐汇区历史文化风貌保护区的建业里最初由法国地产商Foncière et Immobilière de Chine 于上世纪30年代建成,现在由超奢华的上海嘉佩乐酒店、嘉佩乐公寓和The Gallery(生活方式品牌的零售目的地)组成。这些“石库门”建筑经过精心修复,结合了传统的上海风格和西方的建筑风格(于19世纪60年代首现于上海)。随着上海的快速发展,越来越多的金碧辉煌的摩天大楼和现代建筑拔地而起,使得原始“石库门”住宅成为了“稀有珍品”。重塑后的建业里展现出将海派文化和巴黎风格相结合的上海住宅旧日风貌。Capella Shanghai, is the city’s all-villa urban resort with 55 villas complemented by the legendary Capella Living Room, the award-winning Auriga Spa, a French brasserie and intimate event venues. Capella Residences are fully functional with 40 apartments for the discerning clientele in search of ultra-luxury accommodation. The Gallery, which forms the facade of the Jian Ye Li estate, is a collection of niche retail lifestyle brands. 上海嘉佩乐酒店是全别墅式城市度假村,坐拥 55 栋别墅,并辅以传奇色彩的嘉佩乐客厅、备受赞誉的 Auriga Spa(御夫座水疗中心)、法式餐厅和私人活动场馆。嘉佩乐公寓于为寻找超奢华住宅的眼光独到的客户带来40套公寓。The Gallery 则是建业里的“门面”,这里聚集了众多精品零售品牌。The Hotel works closely with Mr. Pierre Gagnaire whose 16 famous restaurants all over the world have received 18 Michelin stars. The Hotel restaurant le Comptoir de Pierre Gagnaire is Mr. Pierre Gagnaire's first restaurant in mainland China and conferred one star in five years consecutively in Michelin Guide Shanghai.酒店与Pierre Gagnaire先生紧密合作,他旗下遍布全球的16家著名餐厅已经获得了米其林授予的18颗星。酒店餐厅le Comptoir de Pierre Gagnaire是Pierre Gagnaire先生在中国大陆的第一家餐厅并连续五年荣膺上海《米其林指南》一星食府殊荣。About Capella Hotel Group 嘉佩乐酒店集团简介:Capella Hotels and Resorts collection consists of properties in Singapore, Ubud, Bangkok, Hanoi, Sydni, Shanghai and Hainan. Future openings include exciting destinations such as Japan, Maldives, South Korea, Nanjing and Shenzhen.The exceptional hospitality group focuses on crafting authentic, cultural experiences for its guests, combining a legacy of thoughtful design with the highest level of personalised service.Capella Hotels and Resorts was named Best Hotel Brand in the World in the Travel + Leisure World’s Best Awards 2023.For more information visit www.capellahotels.com嘉佩乐酒店及度假村旗下拥有位于新加坡、曼谷、河内、乌布、悉尼、上海和海南土福湾等地的多家度假酒店。在未来几年内,还将在日本、马尔代夫、韩国、南京和深圳等地陆续开设新的酒店。 嘉佩乐酒店及度假村荣获由全球知名的旅行生活方式媒体Travel + Leisure漫旅杂志美国版颁发的"2023年度世界旅行奖最佳酒店品牌"的殊荣。卓越的酒店品牌专注于为客人打造地道本真的文化体验,将精心设计的传奇建筑与细致周到的专属匠心服务融为一体。更多信息,敬请登录网站 www.capellahotels.com。