招聘Restaurant Server 西餐服务员_上海建业里嘉佩乐酒店招聘信息-最佳东方

Job Level 岗位级别：Line staff 基层员工

Report To 汇报给：F&B Supervisor 餐饮主管

Position Overview 岗位概述：

Take food and beverage orders, retrieve and serve beverages and food ordered courteously and efficiently. Assist in the maintenance of the restaurant area and equipment. Assist headwaiter & Supervisor to make the job excellent.

高效礼貌的为客人点单，为其服务所点的食物和酒水。协助餐厅和设施设备的维护。协助领班及主管更好的完成工作。

This postion is based at the Michelin Restaurant Le Comptoir de Pierre Gagnaire.

该岗位服务于米其林餐厅 Le Comptoir de Pierre Gagnaire。

The Role 岗位职责：

1. Maintain complete knowledge of restaurant capacity, layout, and operation hours.

完全了解餐厅的座位数，整体布局和营业时间。

2. Knowledge on all F&B sold. (cooking method, ingredients, duration etc.)

完全了解餐饮部的产品（烹饪方法，配料，烹饪时间等）。

3. Complete knowledge of correct maintenance and use of equipment.

完全掌握设施设备的保养维护与使用

4. Comply with all departmental policies/service procedures.

遵守各个部门的规章制度和服务流程

5. Complete opening & closing side duties as assigned.

完全掌握指定开档收挡的工作内容

6. Organize assigned station and ensure readiness prior to guest arrival.

客人就餐之前，工作台应准备就绪

7. Review daily specials, sold out items throughout the shift.

了解全天的每日特选和售罄的产品

8. Anticipate guests' needs, respond promptly and acknowledge all guests.

提前预知顾客的需求，及时回应客人。

9. Be familiar with all services, local attractions to respond to guest inquiries.

应熟悉各种服务，能为客人提供当地特色的讯息

10. Complete all closing reports as assigned and leave duty after reporting to supervisor.

完成当天所有工作，下班应告知主管

11. Follow maintenance program and cleaning schedule.

严格执行维修计划和清洁表格

12. To attend all training course organized by hotel or department

积极参加酒店和部门组织的各种培训

13. introduce the menu both in Chinese and English

用中文和英文为客人介绍菜单。

Talent Profile 能力&技能需求

Ability to understand guests' service needs.

能了解客人的服务要求

Ability to be well organized when providing service to guests.

能很好的对客服务

Ability to focus attention on details.

能关注服务细节

Ability to suggestively sell restaurant menu items, beverages and wines.

能推荐餐厅的菜品和酒水

Ability to access and input information into POS system.

能操作点单系统

Ability to work cohesively with co-workers as part of a team.

能团队合作

Able to work under pressure, work long hours, split shift and on PH.

能接受在高压下工作，长时间工作，两头班，节假日加班

Originally built in the 1930s by French real estate company Foncière et Immobilière de Chine, the Jian Ye Li estate located within the historical and cultural preservation zone of the Xuhui District is comprised of the ultra-luxury Capella Shanghai, Capella Residences and The Gallery, a retail destination for lifestyle brands. Sensitively restored for the affluent clientele, these “shikumen” buildings are a marriage of traditional Shanghainese and Western architectural styles which first appeared in the 1860s. Due to Shanghai’s rapid development, original “shikumen” houses are a rarity against the glistening skyscrapers and modern architecture. The Jian Ye Li estate is a showcase of Shanghai’s residential heritage featuring Chinese courtyard houses with Parisian flair. 坐落在徐汇区历史文化风貌保护区的建业里最初由法国地产商Foncière et Immobilière de Chine 于上世纪30年代建成，现在由超奢华的上海嘉佩乐酒店、嘉佩乐公寓和The Gallery（生活方式品牌的零售目的地）组成。这些“石库门”建筑经过精心修复，结合了传统的上海风格和西方的建筑风格（于19世纪60年代首现于上海）。随着上海的快速发展，越来越多的金碧辉煌的摩天大楼和现代建筑拔地而起，使得原始“石库门”住宅成为了“稀有珍品”。重塑后的建业里展现出将海派文化和巴黎风格相结合的上海住宅旧日风貌。Capella Shanghai, is the city’s all-villa urban resort with 55 villas complemented by the legendary Capella Living Room, the award-winning Auriga Spa, a French brasserie and intimate event venues. Capella Residences are fully functional with 40 apartments for the discerning clientele in search of ultra-luxury accommodation. The Gallery, which forms the facade of the Jian Ye Li estate, is a collection of niche retail lifestyle brands. 上海嘉佩乐酒店是全别墅式城市度假村，坐拥 55 栋别墅，并辅以传奇色彩的嘉佩乐客厅、备受赞誉的 Auriga Spa（御夫座水疗中心）、法式餐厅和私人活动场馆。嘉佩乐公寓于为寻找超奢华住宅的眼光独到的客户带来40套公寓。The Gallery 则是建业里的“门面”，这里聚集了众多精品零售品牌。The Hotel works closely with Mr. Pierre Gagnaire whose 16 famous restaurants all over the world have received 18 Michelin stars. The Hotel restaurant le Comptoir de Pierre Gagnaire is Mr. Pierre Gagnaire's first restaurant in mainland China and conferred one star in five years consecutively in Michelin Guide Shanghai.酒店与Pierre Gagnaire先生紧密合作，他旗下遍布全球的16家著名餐厅已经获得了米其林授予的18颗星。酒店餐厅le Comptoir de Pierre Gagnaire是Pierre Gagnaire先生在中国大陆的第一家餐厅并连续五年荣膺上海《米其林指南》一星食府殊荣。About Capella Hotel Group 嘉佩乐酒店集团简介：‍Capella Hotels and Resorts collection consists of properties in Singapore, Ubud, Bangkok, Hanoi, Sydni, Shanghai and Hainan. Future openings include exciting destinations such as Japan, Maldives, South Korea, Nanjing and Shenzhen.The exceptional hospitality group focuses on crafting authentic, cultural experiences for its guests, combining a legacy of thoughtful design with the highest level of personalised service.Capella Hotels and Resorts was named Best Hotel Brand in the World in the Travel + Leisure World’s Best Awards 2023.For more information visit www.capellahotels.com嘉佩乐酒店及度假村旗下拥有位于新加坡、曼谷、河内、乌布、悉尼、上海和海南土福湾等地的多家度假酒店。在未来几年内，还将在日本、马尔代夫、韩国、南京和深圳等地陆续开设新的酒店。嘉佩乐酒店及度假村荣获由全球知名的旅行生活方式媒体Travel + Leisure漫旅杂志美国版颁发的"2023年度世界旅行奖最佳酒店品牌"的殊荣。卓越的酒店品牌专注于为客人打造地道本真的文化体验，将精心设计的传奇建筑与细致周到的专属匠心服务融为一体。更多信息，敬请登录网站 www.capellahotels.com。‍