- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
RESPONSIBILITIES 岗位职责:
- To reflect the Shangri-la philosophy by providing a high quality of service to our customer by adopting a positive attitude and keeping the team spirit at the highest level
以积极的态度,保持整个团队的高昂士气,为客人提供高质量的服务,以实际行动表现香格里拉的经营思想。
Maintain and updates F&B files, as follows:
保存并更新餐饮部的下列文件档案
-Banquet event orders for the day宴会部每日活动单
- Daily F&B reports餐饮部每日报告
- F&B duty rosters餐饮部排班表
- Room Occupancy客房入住率
- Forecasts/ Budget预算
- Others as specified其它
- Handles incoming and outgoing calls according to hotel standards
按照饭店的标准接听拨入和拨出的电话。
- Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication
与其它部门的同事和代表齐心协作,确保有效的交流。
- Maintain updated file of contracts and all matters pertaining to entertainers in hotel
保存更新的合同文本,以及所有与饭店娱乐有关的事项。
- Follows up on promotion details, upon instruction to ensure that necessary promotional materials (manuals, flyers etc.) are prepared
跟踪促销的活动的具体细节,按照上级的指示,确保准备好必要的促销材料(手册、广告传单等)
- Ensures personal awareness of the activities and services within the hotel in order to promote the property and be responsive to customer inquiries
确保每个人都了解饭店内的活动和服务,以便促进产品的销售,及时对客人的要求做出反应。
- Interacts with other departments to provide additional or specialised guest services
与其它部门通力合作,为客人提供额外的或特色服务。
- Handles equipment with care and practice economy / recycling of office materials whenever possible
小心操作设备,尽可能地节约/循环利用办公材料
- Participate actively in company initiated employee activities积极参与公司发起的员工活动
岗位要求:
- 1 years secretarial experience1年的秘书工作经验
- Motivator and self starter
鼓励他人,严于律己
- Displays initiative.
工作积极主动
- Commitment to professional values.
追求职业价值
- Oral and written English
英文口语书写