• 五险一金
• 带薪年假
• 技能培训
• 节日礼物
• 岗位晋升
• 管理规范
• 员工生日礼物
• 年度旅游
• 年底双薪
• 包吃包住

n  Establishes relationships
with guests to delight and gain loyalty.
建立良好的宾客关系赢得客人的忠实感。
n  Actively obtains feedback
from guests to improve services and facilities.
积极地赢得客人的反馈意见，提高服务和设施。
n  Enforces all quality
standards and procedures from VIP guests, pre-arrival, to their arrival, during
their stay till their departure.
加强质量标准和VIP客人，预先抵达， 抵达， 入住至离店的程序。
n  Ensures FIT’s arriving and
departing by limousine are met and greeted and are given a smooth and seamless
check-in and check-out.
凡是订车的散客到达和离店必须要迎接和欢送， 保证客人的顺利入住和离店。
n  Develops and instill the
philosophy amongst staff to exceed guests needs at every point of contact.
发展香格里拉理念， 在每一次对客服务中超出客人的期望值。
n  Checks the log book to ensure the quick
and correct handling of guest requests.
抽查记录本，确保快速准确地解决客人的需求。
n 
Analyzes
and solves any recurring problems that arise.






























分析和解决多发问题
*	Assist Service Manager in maximizing revenue in Front Office Department.
在前厅部协助服务经理，扩大前厅收益。

*	Monitor efficiency levels in Concierge.
监督礼宾部的效率水平。
*	Ensures Service Associate staffing deployment is appropriate for business volume.
确保按开房率合理分配员工。
*	Ensures all employees are performing the assigned tasks with adhering to the standards.
确保所有员工按标准完成所分配的任务。

*	Monitors wastage and energy consumption throughout the Concierge Department.
监督全礼宾部的物资和能源消耗。
*	Ensures all employees are practicing recycle wastage at all time.
确保所有员工始终对物资循环再利用。
*	Contribute suggestions concerning
 Environmental issues.
       对环保事宜提出建议。

*	Maximizes every opportunity to increase revenue by selling the in-house facilities and inter hotel sales.
通过促销酒店内部的设施，扩大增加收入的机会。

CHARACTERISTICS REQUIRED


要求
·        
Has a reasonable
standard of oral and written English.


有一定的英语口语和书写能力
·        
Presentable. 
良好的外貌
·        
Good Health. 
身体健康


·         Articulate. 
语音清晰
·        
At least 2 years
experience in Concierge Operations.
至少2年礼宾部工作经验
·        
Concierge Service
Leader Experience.






礼宾部主管工作经验
·        
Ability to
interact
善于交际
·        
Displays initiative
主动性
·        
Pleasant










性格开朗
·        
Knowledge of
computer.
电脑知识
·        
Able to work
flexible hours.






能适应灵活的工作时间

温州香格里拉坐落于滨江商务区中心，临瓯江而立，毗邻温州国际会展中心。酒店交通便捷，距机场及高铁站约半小时车程，驱车15分钟左右即可抵达闹市区，距离雁荡山、楠溪江等国家级景区约1小时车程。从酒店步行约两分钟即可到达瓯江风景带，沿江畔长约10公里的慢跑道和独立的骑行道，可作为理想的户外运动场所。温州香格里拉将为您的前途和事业提供最广阔的发展平台和培训机会。让我们一起携手，共同找寻您心中的香格里拉！欢迎您携带身份证及一张近照直接至酒店人力资源部参加面试。