· To reflect the Shangri-La philosophy by providing the highest quality of service to our customers and employees. By always adopting a positive attitude and keeping the team spirit at the highest level.
通过为客人和员工提供最优质的服务来体现香格里拉的经营理念,永远保持积极向上的态度使团队保持凝力。
· To greet with a smile at all times to colleagues or guests anywhere in the hotel (front or back of the house).
无论何时,总是要微笑与客人和同事问候(无论前台或后台)。
· To take pride in personal appearance for personal hygiene and uniform.
时刻保持员工良好的个人卫生,整洁的衣着和良好的个人形象。
· Ensure that SLIM and Hotel standards and policies are explained to staff, and are correctly applied.
确保总部与酒店所传达的标准和政策被员工理解和应用。
· To constantly be physically involved in all phases of the daily operation requirements 坚持每天参与各个层面的运营。
· To constantly be physically involved in all phases of the daily operation requirements
检查所有餐厅和宴会多功能厅的摆台情况,确保按时为客人提供高标准的服务与食品。
· To constantly check the quality of food prepared with regard to taste and temperature.
随时检查已准备好的食品的味道与温度。
· To monitor and fully implement the portion control established with the recipe cards and the butcher test. To minimize waste and spoilage.
监督并全面实施根据配料卡和分肉试验而进行分量控制,使浪费和变质最小化。
· To check stores and refrigerators and be responsible for the proper storing and recycling of leftovers.
检查库房和冰箱,做好正确储备和废物利用。
· Ensure smooth and effective communication among the kitchens and with other departments.
确保厨房和其他部门之间的交流畅通而有效。
· To work closely with receiving and storeroom. To make sure that received goods are of the standard quality and according to hotel’s specifications.
与收货部和库房密切合作,确保所收货物符合酒店规定的质量标准。
· To constantly be alert on freshness, presentations and temperature of food served.
特别注意为客人提供的食品的新鲜度,外观和温度。
· To supervise food tasting sessions
监督食品品味部门的工作。
CHARACTERISTICS REQUIRED
要求
PHYSICAL 外表
Height/build; Age; Sex;
Presentation; Speech; Health
身高/外形;年龄;性别;语言表达;健康
Physically fit;
身体健康;
Minimum 5years experience in an international class hotel;
5年在国际星级酒店工作相关经验;Outgoing and people oriented;
性格外向,善于与人交流;
Motivator and self-starter;
鼓励他人,严以律己;
Team builder Displays initiative; 团队合作者;
Commitment to professional values;
工作积极主动,追求职业价值;
Sense of humor;
幽默感;
Customer oriented;
顾客至上;