- The Service Leader – Laundry coordinates and supervises all Service Associates in the Laundry, to ensure proper completion of all tasks. Responsible for the directs and maintains Guest Laundry and House Linen Sections and all its functions in accordance with the standards, guidelines and policies established by Shangri-La Hotel and Resorts洗衣房主管负责协调、督导所有洗衣房主管负责所在班组的正常运做,为我们的客人提供友善、高效的顾客第一的服务。
- Prepares or monitors daily production reports for
准备并监督每日生产报告
1:Housework 布草
2:Uniforms 制服
3:Guest laundry & valet 客人洗衣
4:Prepares and checks guest bills 准备检查顾客消费单
- Controls use of all chemicals and supplies to limit wastage
控制清洁用品和客用品的浪费
- Monitors production of housework to ensure adequate linen supplies
监督工作,确保客房充足的客用品
- Communicates SLIM standards to staff
与员工交流集团标准
- Conducts daily quality inspections of all types of finished work
进行每日工作完成质量检查
1:Rooms housework 客房布草
2:F&B housework 餐饮部布草
3:Staff uniforms 职员制服
4:Guest Laundry & Valet 客人洗衣
- Checks linen in guest rooms and F&B outlet.
检查客房布草和餐饮部餐厅
CHARACTERISTICS REQUIRED 要求
- Minimum 2 years experience in an International class hotel
至少两年国际品牌酒店工作经验
- Knowledge of computers
电脑知识
- Service orientated
良好的服务意识
- Team Leader
团队领导能力
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