• 凯悦免费房
• 丰厚季度奖
• 提供食宿
• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住
• 节日礼物
• 员工生日礼物

能熟练使用Opera办理前台业务。 
Familiar with Opera system.
按照酒店各个区域内的运营要求履行宾客服务员的职责。
Performs Host duties as requested and required due to operational needs in all areas of the hotel.
保证宾客满意度调查（HySat）得分达到或超越公司目标。
Ensures that Guest Satisfaction Survey (HySat) score is achieved or exceeded the corporate target.
通过礼貌有效的方式处理所有客人及内部客人的投诉和要求，并确保问题得到圆满解决。
Handles all guest inquiries in a courteous and efficient manner, following through to make sure problems are resolved exceeding expectations.
以支持和灵活的态度与其他宾客服务员和凯悦员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other Hosts and Hyatt Place associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度及“团队协作”精神与其它部门合作。
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
按照要求维持所有设备和客用品的标准库存量。
Maintains par stocks of all equipment and guest supplies as required.
热诚欢迎所有到达凯悦嘉轩酒店的宾客。
Welcomes all guests to Hyatt Place ensuring a warm welcome.
办理入住和退房程序，包括核对宾客付款细节、上传客户资料至公安系统及分配房间。
Performs check in and check out procedures by verifying guest payment details, registering the guest with the Public Security Bureau and assigning a room.
根据所定的程序引领客人入座、接受点菜及为客人服务食品及饮料。
Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures. 
确保酒店前场区域时刻保持干净和整洁。
Ensures the Front of House areas are well maintained and clean and tidy at all times
在每次用餐结束后清理台面或餐桌并重新摆台。
Clears and resets counters or tables at conclusion of each course.
核对宾客出示的信用卡，确保所有信用卡都在有效期内。
Verifies all credit cards presented by guest to ensure validity of the card.
严格遵守财务部要求的关于收银与现金处理的政策和程序。
Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
完全了解菜单中的所有菜品和饮料，并能推荐适当的食品和饮料搭配，进行增值销售。
Have a thorough knowledge and understanding of all food and beverage items on the menu and have the ability to recommend Food and Beverage combinations and up sell alternatives.
必要时可帮助销售部门安排新雇员和客户进行参观。
Conducts property tours for new hires and clients as necessary to assist the Sales department .
负责对E-Room进行检查，确保所有设备都能可靠运行。
Responsible for overseeing E-Room and make sure all equipment are working properly. 
阅读酒店的相关员工手册，了解并遵守酒店的规章制度，特别是那些与计算机资源、消防、卫生、健康和安全有关的政策和程序。
Reads the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
保证个人仪容仪表达到高标准要求。
Ensures high standards of personal presentation and grooming.

我们的酒店三亚中心凯悦嘉轩酒店是阳光保险集团与凯悦集团联手打造的海南首家凯悦嘉轩品牌酒店。酒店坐落于三亚地标性建筑165米高阳光金融广场23楼至35楼，位于市中心的凤凰路与迎宾路交界口，紧邻三亚湾及解放路商圈，既可饱览悦目的三亚海景;又交融时尚的都会气息，占据着绝佳的地理位置，多条公交线路可直达三亚的各个景区。酒店距离机场仅20分钟车程，距离火车站仅15分钟车程，交通便利，是前来三亚旅游休闲度假的理想下榻之选。l?酒店提供237间各式经典舒适客房，让你尽享家的感觉，每个房间的全景落地玻璃窗可饱览三亚城市美景；客房配备46寸高清智能电视及多媒体，覆盖高速无限网络，让您与家人，朋友随时保持联络。酒店配备凯悦精选高档舒适丝涟床垫，给您带来无与伦比睡眠体验。l酒店提供24小时健身房服务，拥有云端泳池及酒吧。l300平方米的会议空间，灵活多样的会议布局，满足您的会议需求。   我们热情的邀请您加入团队，体验大不同的凯悦嘉轩酒店。我们的员工福利l酒店为外地员工提供舒适的住宿环境，员工公寓距酒店仅2公里l凯悦致力于为每位员工提供公平，良好的工作氛围l具有完善的培训晋升机制l正式员工工作满一年支持全球凯悦酒店内部调转l正式员工工作满一年，即可享受全球凯悦酒店12个员工免费房l享有丰厚的季度奖金l带薪年假l国家规定福利待遇我们的信念我们关爱每一个人，让他们尽善尽美显真我。请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历，您确认已阅读《环球凯悦员工隐私权政策》，并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是，您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。