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Key Responsibilities 主要职责:
1. Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked .主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。
2. Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests.
熟知并称呼客人的名字,特别是对于常客和长包房的客人,并在客人经过大厅时与其打招呼,随时留意是否有可以为客人提供服务的情况出现。
3. Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events.
详细了解所在城市和地区的情况,包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息。
4.In charge Concierge section daily operation during Chief concierge was off.
在礼宾部经理不在时,负责对礼宾部的日常管理。
北京长峰假日酒店,由洲际酒店集团管理,位于西长安街与永定路交汇处,既是繁华都市的一道亮丽风景线,亦是置身于喧闹都市的悠然国度。不论商务出行还是休闲度假,我们都为您提供无以伦比的超凡体验,助您尽情探索原汁原味的北京城。我们酒店正在寻找真挚友善、热情友好、充满活力的员工加入我们的团队。面试须知:招聘邮箱:personnel@holidayinn-changanwest.com 面试时间:周一至周五10:00-16:00面试地点:酒店人力资源部面试需带资料:身份证原件、二张一寸彩照乘车路线:1. 337.370.334.701至永定路口(武警总医院斜对面)。2. 地铁1号线五棵松站A出口,沿复兴路向西走10分钟,至永定路口北即到。