• 五险一金
• 节日礼物
• 技能培训
• 岗位晋升
• 员工生日礼物
• 领导好
• 包吃包住
• 帅哥多
• 美女多
• 带薪年假

MAJOR RESPONSIBILIES 责任概要:
Responsible for directing and overseeing operational activities affecting guest relations. In the absence of the Head of a unit, monitors activities of same. Represents management in the important area of guest relations with the primary role as “hotel host”, of personally welcoming as many guests as possible and offering services.
负责管理监督客户关系服务的事宜。在宾客服务的重要区域以“酒店主人”的身份亲自欢迎尽可能多的客人并提供服务。

•Familiar with the daily activity of the hotel, including arrivals & departures, hotel occupancy & room status, Events/Functions/Meetings and current Rooms & F & B promotions.
  要掌握酒店每天的运行情况，包括将到、离店客人的情况，酒店的住房率，房间的情况，还有哪些活动、会议，及当前的房间、餐饮的促销情况。

•Ensures the hotel public areas are well prepared to receive guests as in the lighting is correct, background music is on according to standard, public areas and hotel entrance are clean and facility is in order. Is responsible to report and follow up on any maintenance or cleaning requirements, takes care of unwanted loiterers in the Reception House.
  要确保酒店公共区域都做好了迎接客人的准备，比如,灯光及背景音乐是否达到了标准，公共区域和酒店的入口的卫生和设施是否正常运行。在发现有任何未达到卫生和保养的要求，有责任通知相关部门进行及时的处理和跟进。关注那些在大堂区域毫无目的闲逛外来参观者。

•Familiarizes themselves with today’s Marriot VIP and Special Attention guest,Marriot VIP Guest arrivals and departures to ensure they are properly met upon in and out Reception Hous.
  要清楚的掌握当天到/离店的贵宾，有特殊要的客人以及万豪会员的信息，要确保他们在进出前台的时候都得到热情接待。

•Performs guest check in and checkout according to minimum quality standards for service and efficiency.
  为客人提供符合高效率标准的入住和退房服务。

•Totally familiar operation with the hotel opera PMS System and all interfaces.
  熟悉酒店的前台电脑管理系统和酒店的营业场所的操作系统。

•Performs guest check in and checkout according to minimum quality standards for service and efficiency
  为客人提供符合高效率标准的入住和退房服务。

•Work arrangements are not limited to your own post.
  工作安排不限于本职岗位。

JOB SPECIFICATION 职位要求 :
• Open to all nationalities; valid Chinese work permit preferred (assistance available)
   国籍不限，持有效在华工作证件（或可协助办理）   
• Hospitality/tourism degree preferred; 1+ years’ experience in international hotels
   酒店管理/旅游相关专业优先，1年以上国际品牌酒店经验    
• Fluent English , additional language skills strongly valued
   英语流利，掌握第二外语（日语/韩语/德语等）加分
• Proficient in Opera PMS; familiarity with Chinese digital payment systems (Alipay/WeChat Pay)
   精通Opera PMS系统，熟悉中国主流移动支付方式   
• Cross-cultural awareness and flexibility to work shifts (weekends/holidays included)  
   具备跨文化敏感度，适应弹性工作制（含周末/节假日）

美国万豪集团旗下的上海国际旅游度假区万怡酒店坐落于上海迪士尼乐园大门西侧900米处，车程仅3分钟，驱车前往上海浦东国际机场仅需20分钟。酒店每天为住客免费提供不间断地往返迪士尼度假区的穿梭巴士以及去往浦东机场的送机巴士。      上海国际旅游度假区万怡酒店建筑面积达26,000平方米，外观建筑为休闲度假的风格，结构简洁、色彩明亮；内部设计为现代禅意的风格，移步易景、怡韵游心。酒店拥有355间人性化设计的客房让宾客充分享受兼顾工作和休闲的平衡。酒店客房面积由25至62平方米不等，包括舒适的豪华房、贵宾房和套房。此外，酒店专为家庭休闲游客提供亲子野营房和露台房。 宽敞优雅的自助餐厅万荟轩全天候提供环球美食和零点菜单，行政总厨带领厨师团队精选新鲜纯正的原料创作地道本帮菜、新式粤菜及创意西餐等臻品佳肴。惬意柔和的氛围、精心调制的饮料和鸡尾酒令大堂酒廊成为小型商务洽谈，朋友聚会放松的理想场所。 上海国际旅游度假区万怡酒店共提供715平方米的宴会和会议空间，包括333平方米可容纳300人酒会的大宴会厅、廊厅以及四个多功能厅。作为理想的会议举办之地，上海国际旅游度假区万怡酒店提供先进的宴会会议设施、灵活的场地方案、细致周到的服务，确保商务活动及宴会的圆满成功。酒店还提供配备先进器械的健身中心和六间独立水疗护理室让宾客挥汗如雨，愉悦放松 为了让家庭旅客享有至臻至美的旅行体验，上海国际旅游度假区万怡酒店为3至12岁的儿童宾客量身打造了一个充满惊喜的儿童乐园。淘气堡、蹦床、滑滑车和迷你屋缔造奇幻之旅。