岗位职责/职位描述

-    Supervise cashiering activities during shift including:

     在当班期间监督收银活动，包括：

-    Cash handling and banking procedure

     现金处理和银行业务程序

-    Dealing with irregular payments

     处理非法支付情况

-    Instructing staff in credit policies and facilities

     就信用政策和设备对员工进行指导

-    Instructing staff in cash security procedures

     就现金安全程序对员工进行指导

-    Carry out debtor control

     实施应收帐款控制

-    Prepare reports

     准备财务报告

-    Supervise the cashiering system

     对收银系统实施监管

-    Conducts shift briefings to ensure hotel activities and operational requirements are known

     进行有效的交接班简报工作，以明确酒店活动和运营要求

-    Supervise front office operations during assigned shift including:

      在当班期间监督前厅部运营情况，包括：

-    Maintenance of guest information

      维护客户信息

-    Maintenance of information about local events

      维护当地活动的信息

-    Compile occupancy statistics

      统计入住情况

-   Supervise group bookings

      监督团组预订情况

-   Assisting with serious complaints

      协助解决严重投诉问题

-  Supervise the use of he public address system

      监督公共广播系统的使用